About The Chefs' Warehouse

The Chefs' Warehouse, Inc. combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission

The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.

Our C.H.E.F.S. Values

• Curious & Creative
• Hungry For Food & Results
• Entrepreneurial
• Forward Thinking & Flexible
• Supportive (Of Peers & Chefs)

Position Summary

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues.

What You’ll Do

• Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts.
• Contacts past due customers via phone and email daily.
• Resolves Billing and Customer Credit issues.
• Negotiates payment plans as needed.
• Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
• Obtains and emails requested POD’s and customer Credit Memo(s).
• Research and processes customer claims of invoice payment.
• Research and processes charge backs, returns, and NSF items.
• Answers AR phone/email inquiries and follows up.
• Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s).
• Proficient in reconciling misapplied payments and resolving unapplied cash
• Assists with special projects as required.
• Provide weekly reporting to Corporate Credit Manager.
• Perform other job-related duties as assigned.

About You

• Associate’s degree in accounting or comparable work experience
• 2 years of experience in accounts receivable, preferably in the food industry
• JDE/ORACLE/Canopy/Aspen ERP/Blackline; ARM systems experience preferred
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
• Organized and detailed
• Ability to multitask
• Able to work independently while remaining receptive to feedback and suggestions

Perks & Benefits

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

• Monitor Accounts Receivable aging and identify past due accounts.
• Contact past due customers via phone and email daily.
• Resolve billing and customer credit issues.
• Negotiate payment plans as needed.
• Maintain customer profiles and ensure accurate information is received from the sales team and forwarded to corporate for entry into the database.
• Obtain and email requested POD’s and customer Credit Memo(s).
• Research and process customer claims of invoice payment.
• Research and process charge backs, returns, and NSF items.
• Answer AR phone/email inquiries and follow up.
• Provide guidance, as required, to the cash applications team for proper application of customer payments.
• Reconcile misapplied payments and resolve unapplied cash.
• Assist with special projects as required.
• Provide weekly reporting to the Corporate Credit Manager.
• Perform other job-related duties as assigned.

• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Organized and detailed
• Ability to multitask
• Ability to work independently while remaining receptive to feedback and suggestions
• Reconciling misapplied payments and resolving unapplied cash

• Associate’s degree in accounting or comparable work experience
• Experience with JDE/ORACLE/Canopy/Aspen ERP/Blackline and ARM systems preferred