Background information about the job or company (e.g., role context, company overview)

Amanbo is a an online shopping E-commerce platform based in Nairobi Kenya.

The Office Administrator will be responsible for managing and coordinating various aspects of an organization's daily operations.

This role is essential in ensuring efficiency, organization, and seamless workflow within the office.

The ideal candidate should be a professional, highly organized, and proactive individual with strong administrative and interpersonal skills.

Responsibilities or duties:

Administrative Support:

• Scheduling & Coordination: Managing calendars, organizing meetings, and coordinating events.
• Record Keeping: Maintaining accurate records, filing documents, and managing databases efficiently.
• Communication: Handling phone calls, emails, and correspondence; directing inquiries appropriately.
• Office Management: Ordering supplies, managing office equipment, and ensuring a well-maintained workspace.
• Documentation & Reporting: Preparing and formatting documents, reports, and presentations as needed.

Operational Support:

• Data Entry: Accurately entering and managing information in databases and spreadsheets.
• Report Preparation: Creating insightful reports and presentations to support decision-making.
• Problem Solving: Identifying and resolving office issues swiftly and efficiently.
• Process Improvement: Assisting in the development and implementation of office procedures to enhance productivity.

Human Resources Support:

• Hiring & Onboarding: Assisting in recruitment processes, scheduling interviews, and onboarding new employees.
• Training & Development: Organizing training programs and supporting employee development initiatives.
• Employee Relations: Addressing staff concerns, fostering a positive work environment, and assisting in conflict resolution.
• HR Documentation: Maintaining personnel files, contracts, and HR-related records.

Customer Service:

• Inquiry Handling: Responding to customer inquiries, complaints, and requests professionally and efficiently.
• Issue Resolution: Providing timely solutions to customer concerns, ensuring satisfaction.
• Relationship Building: Developing and maintaining positive relationships with clients, suppliers, and stakeholders.
• Front Desk Management: Assisting visitors, managing reception duties, and creating a welcoming office atmosphere.

Qualifications or requirements (e.g., education, skills):

• Must be a female aged 25 to 35 years.
• Previous basic human resource experience is an advantage.
• Strong communication and interpersonal skills.
• Proficiency in office management tools and software (e.g., MS Office Suite).
• Ability to multitask, prioritize tasks, and work under minimal supervision.
• Professional demeanor with a proactive and problem-solving mindset.

This position is ideal for someone who thrives in an administrative role, enjoys organizing and coordinating activities, and takes pride in maintaining an efficient and professional office environment.

Experience needed:

2 years

• Scheduling & Coordination: Managing calendars, organizing meetings, and coordinating events.
• Record Keeping: Maintaining accurate records, filing documents, and managing databases efficiently.
• Communication: Handling phone calls, emails, and correspondence; directing inquiries appropriately.
• Office Management: Ordering supplies, managing office equipment, and ensuring a well-maintained workspace.
• Documentation & Reporting: Preparing and formatting documents, reports, and presentations as needed.
• Data Entry: Accurately entering and managing information in databases and spreadsheets.
• Report Preparation: Creating insightful reports and presentations to support decision-making.
• Problem Solving: Identifying and resolving office issues swiftly and efficiently.
• Process Improvement: Assisting in the development and implementation of office procedures to enhance productivity.
• Hiring & Onboarding: Assisting in recruitment processes, scheduling interviews, and onboarding new employees.
• Training & Development: Organizing training programs and supporting employee development initiatives.
• Employee Relations: Addressing staff concerns, fostering a positive work environment, and assisting in conflict resolution.
• HR Documentation: Maintaining personnel files, contracts, and HR-related records.
• Inquiry Handling: Responding to customer inquiries, complaints, and requests professionally and efficiently.
• Issue Resolution: Providing timely solutions to customer concerns, ensuring satisfaction.
• Relationship Building: Developing and maintaining positive relationships with clients, suppliers, and stakeholders.
• Front Desk Management: Assisting visitors, managing reception duties, and creating a welcoming office atmosphere.

• Strong communication and interpersonal skills.
• Proficiency in office management tools and software (e.g., MS Office Suite).
• Ability to multitask, prioritize tasks, and work under minimal supervision.
• Professional demeanor with a proactive and problem-solving mindset.

• Must be a female aged 25 to 35 years.
• Previous basic human resource experience is an advantage.