Vacancy title:
Agent Support Executive
Jobs at:
Equity Bank KenyaDeadline of this Job:
Sunday, June 18 2023
Summary
Date Posted: Tuesday, June 13 2023, Base Salary: Not Disclosed
JOB DETAILS:
Description
• Offer 1st and 2nd level support to resolve issues raised by agents as and when received
• Work with operations on creation of agent accounts on the system within defined agent creation processes and turnaround timelines
• Build strong relationships while working with and supporting RSMs & Payments teams in tracking their performance, identifying gaps and remedial actions.
• Generate weekly, monthly, and quarterly reports on the sales and competitor trends.
• Work with payments to recruit more Agent accounts and help them grow and understand the business.
• Represent the company on ground and handle any other cases that may be raised/occur that may affect the company positively or negatively.
• Facilitate and carry out the launch of all new products and services in the market/field.
• Promote Product visibility in the market
• Ensures the achievement of sales and revenue targets through agents
• Implement sales and distribution activities and ensure effective distribution of marketing collaterals
• Training agents and customers on products and services
• Generates Reports and shares with various stake holders.
• Ensure satisfactory agent experience
Qualifications
• Bachelor’s degree
• 1 year of experience in administration
• 2 years of experience from financial and or telecommunications will be an advantage
Work Hours: 8
Experience in Months: 12
Level of Education: Bachelor Degree
Job application procedure
• Interested and qualified? Click here to apply
All Jobs
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.