Agent Support Executive job at Equity Bank Kenya
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1060 Days Ago
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Vacancy title:
Agent Support Executive

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

Equity Bank Kenya

Deadline of this Job:
Sunday, June 18 2023 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Tuesday, June 13 2023, Base Salary: Not Disclosed

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Equity Bank Kenya jobs in Kenya

JOB DETAILS:
Description
• Offer 1st and 2nd level support to resolve issues raised by agents as and when received
• Work with operations on creation of agent accounts on the system within defined agent creation processes and turnaround timelines
• Build strong relationships while working with and supporting RSMs & Payments teams in tracking their performance, identifying gaps and remedial actions.
• Generate weekly, monthly, and quarterly reports on the sales and competitor trends.
• Work with payments to recruit more Agent accounts and help them grow and understand the business.
• Represent the company on ground and handle any other cases that may be raised/occur that may affect the company positively or negatively.
• Facilitate and carry out the launch of all new products and services in the market/field.
• Promote Product visibility in the market
• Ensures the achievement of sales and revenue targets through agents
• Implement sales and distribution activities and ensure effective distribution of marketing collaterals
• Training agents and customers on products and services
• Generates Reports and shares with various stake holders.
• Ensure satisfactory agent experience

Qualifications
• Bachelor’s degree
• 1 year of experience in administration
• 2 years of experience from financial and or telecommunications will be an advantage

Work Hours: 8


Experience in Months: 12

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: Sunday, June 18 2023
Duty Station: Nairobi
Posted: 13-06-2023
No of Jobs: 1
Start Publishing: 13-06-2023
Stop Publishing (Put date of 2030): 13-06-2066
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