Vacancy title:
Application Support Specialist

[Type: FULL_TIME, Industry: Finance, Category: Computer & IT]

Jobs at:
KCB Bank Kenya

Deadline of this Job:
Thursday, October 30 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Thursday, October 16 2025, Base Salary: Not Disclosed

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JOB DETAILS:

KEY RESPONSIBILITIES

• Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
•  Support end-to-end financial reporting processes using Oracle ERPs and related systems (e.g. SAP, Oracle cloud fusion, Hyperion, OIC)
• Support and maintain ETL and Datawarehouse objects at a large scale
• Identify and address system vulnerabilities, manage technical debt, and ensure timely server patching and remediation in accordance with bank policies and security standards.
• Maintain and optimize reporting configurations, report definitions, and data mappings within Oracle Fusion Cloud ERP
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
• Ensure compliance of SLAs on data and system availability with other Technology system users.
• Attend to adhoc user requests, ECRM and ITSM calls.

Academic and Professional qualifications

• Bachelor's Degree - Computer Science, Data Science, Information technology, Engineering or equivalent combination of education and experience.
• Professional Qualifications - SQL/PLSQL/Cloud certifications / System Administration/Data Management or relevant certifications.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

Interested and Qualified candidates can Click to apply

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