Background information about the job or company (e.g., role context, company overview)

AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.

We are seeking a proactive and organized Shift Area Coordinator to oversee daily operations, drive shift performance, coordinate teams, ensure accurate inventory control and efficient workflow.

Qualifications or requirements (e.g., education, skills)

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration or a related field.
• Proven experience in team coordination, staff supervision, and daily workflow management.
• Good understanding of inventory management, operational controls, and performance monitoring.
• Strong leadership, communication, problem-solving, and interpersonal skills.

Experience needed

2–3 years' relevant operational experience, preferably in warehousing and logistics

• Assist in preparing and managing staff schedules to ensure optimal coverage.
• Allocate tasks to team members based on operational priorities and individual capabilities.
• Monitor staff performance during shifts and provide feedback or escalate issues as needed.
• Track and report stock levels of operational materials and supplies.
• Identify and report inventory discrepancies promptly.
• Ensure compliance with internal control procedures and regulatory standards.
• Implement and reinforce safety protocols and work instructions.
• Ensure all team members adhere to Standard Operating Procedures (SOPs).
• Conduct routine safety checks and report any hazards or violations.
• Monitor site security, especially during night shifts or vulnerable hours.
• Report security incidents and assist in variance investigations.
• Support implementation of corrective actions related to security breaches.
• Initiate requisitions for Personal Protective Equipment (PPE) and other operational supplies.
• Track requisition status and follow up to ensure timely delivery.
• Maintain records of issued PPE and supplies.
• Assist in collecting and analyzing shift-level performance data.
• Support the Shift Manager in achieving key performance indicators (KPIs).
• Contribute to the preparation of scorecards and performance reports.
• Participate in Key Business Leadership (KBL) meetings and provide operational insights.
• Support productivity planning and execution of improvement projects.
• Act as a liaison between frontline staff and management.
• Promote efficient use of resources to minimize waste and control costs.
• Identify opportunities for cost-saving within operational processes.
• Support budget adherence through responsible resource management.

• Leadership
• Communication
• Problem-solving
• Interpersonal skills
• Inventory management
• Operational controls
• Performance monitoring
• Team coordination
• Staff supervision
• Workflow management

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration or a related field.
• 2–3 years' relevant operational experience, preferably in warehousing and logistics
• Proven experience in team coordination, staff supervision, and daily workflow management.
• Good understanding of inventory management, operational controls, and performance monitoring.
• Strong leadership, communication, problem-solving, and interpersonal skills.