Background information about the job or company (e.g., role context, company overview)

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and n...

Responsibilities or duties

Quality Products

• Conduct random inspections of incoming Raw Materials (RM), Semi-Finished Goods (SMFG), Finished Goods (FG), and packaging materials to ensure conformity to approved specifications.
• Report any deviations and support corrective actions.
• Develop and maintain product specifications as per KS / EAS / internal standards.
• Participate in internal process audits and supplier audits.
• Carry out terminal inspections before release of finished goods to the warehouse and report deviations immediately.

Adherence to Quality Standards

• Test incoming material samples using available testing equipment to confirm compliance with specifications.
• Drive and sustain 6S activities to ensure a clean and controlled processing environment.
• Monitor production processes to ensure correct procedures and product parameters are followed.
• Train production teams on product specifications and quality requirements.
• Monitor end packing activities, including labeling, batch coding, induction sealing, and carton packing.
• Retain control samples from every batch and manage their movement.
• Conduct market visits and surveys for competitor benchmarking and New Product Development (NPD) inputs.
• Identify waste and process gaps and recommend improvement actions.

Customer & Market Returns Management

• Investigate customer complaints and market returns, perform Root Cause Analysis (RCA), and implement corrective and preventive actions.
• Prepare and submit weekly market returns reports with actions taken and status of implementation.

Reports & Team Contribution

• Prepare and submit weekly ROI reports by Friday.
• Proactively contribute to a positive team environment and cross-functional cooperation.

Qualifications or requirements (e.g., education, skills)

Key Skills

• Strong analytical and problem-solving skills
• Computer literacy (MS Excel, reports)
• Leadership and supervisory ability
• Good communication and interpersonal skills
• Technical aptitude in quality testing and inspection
• Knowledge of auditing and inspection techniques
• Adaptable and flexible to technology and market changes

Experience needed

Experience & Qualifications

• Minimum 2-3 years’ experience in Paper or Food Industry (Quality role)
• BSc in Analytical Chemistry or a related discipline, QMS certificate will be added advantage
• Hands-on experience with QMS implementation: ISO 9001:2015 & ISO 22000:2018
• Strong leadership and critical problem-solving abilities

• Conduct random inspections of incoming Raw Materials (RM), Semi-Finished Goods (SMFG), Finished Goods (FG), and packaging materials to ensure conformity to approved specifications.
• Report any deviations and support corrective actions.
• Develop and maintain product specifications as per KS / EAS / internal standards.
• Participate in internal process audits and supplier audits.
• Carry out terminal inspections before release of finished goods to the warehouse and report deviations immediately.
• Test incoming material samples using available testing equipment to confirm compliance with specifications.
• Drive and sustain 6S activities to ensure a clean and controlled processing environment.
• Monitor production processes to ensure correct procedures and product parameters are followed.
• Train production teams on product specifications and quality requirements.
• Monitor end packing activities, including labeling, batch coding, induction sealing, and carton packing.
• Retain control samples from every batch and manage their movement.
• Conduct market visits and surveys for competitor benchmarking and New Product Development (NPD) inputs.
• Identify waste and process gaps and recommend improvement actions.
• Investigate customer complaints and market returns, perform Root Cause Analysis (RCA), and implement corrective and preventive actions.
• Prepare and submit weekly market returns reports with actions taken and status of implementation.
• Prepare and submit weekly ROI reports by Friday.
• Proactively contribute to a positive team environment and cross-functional cooperation.

• Strong analytical and problem-solving skills
• Computer literacy (MS Excel, reports)
• Leadership and supervisory ability
• Good communication and interpersonal skills
• Technical aptitude in quality testing and inspection
• Knowledge of auditing and inspection techniques
• Adaptable and flexible to technology and market changes

• Minimum 2-3 years’ experience in Paper or Food Industry (Quality role)
• BSc in Analytical Chemistry or a related discipline, QMS certificate will be added advantage
• Hands-on experience with QMS implementation: ISO 9001:2015 & ISO 22000:2018
• Strong leadership and critical problem-solving abilities