Vacancy title:
Assistant, Health Insurance

[Type: FULL_TIME, Industry: Consulting, Category: Admin & Office, Business Operations, Customer Service, Healthcare, Insurance]

Jobs at:
CPF Consulting

Deadline of this Job:
Friday, December 26 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Friday, December 12 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Background

CPF Consulting is the Training and consultancy arm of the CPF Group. Harnessing experience spanning over 90 years and partnership with renowned Consultants and trainers, CPF Consulting brings practical solutions to the myriad challenges facing organizations and individuals.

Role Context

The Assistant, Health Insurance role provides critical support in medical underwriting, scheme administration, and client engagement. The position ensures accurate documentation, timely premium reconciliation, and efficient handling of client queries to maintain high service standards and compliance with regulatory requirements.

Key duties and responsibilities:

• Support medical underwriting by reviewing documentation and ensuring compliance with policy guidelines.
• Assist in administration of health insurance schemes, including member enrolment and updates.
• Facilitate member education on policy terms, claims processes, and benefits.
• Handle client queries promptly and escalate complex issues as needed.
• Prepare and reconcile premium payments and maintain accurate records.
• Generate periodic reports for management on scheme performance and client retention.
• Ensure adherence to regulatory requirements and internal policies in all processes.
• Perform any other duty as may be assigned from time to time.

Knowledge, experience, and qualifications required

Academic & Professional Qualifications/Memberships to professional bodies:

• Bachelor's degree in business related field Insurance Option or Actuarial science
• Professional insurance qualifications - ACII/AIIK (additional advantage)

Experience Required:

• At least 2 years of relevant experience in health insurance operations.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

If you meet the requirements stipulated for the above position, please write in confidence quoting the position title and reference number on the subject or cover letter on or before 26th December, 2025 at 5.00 pm. Applications including Curriculum vitae, contact and daytime telephone contacts, current position and remuneration, names and addresses of three referees .

Only short-listed candidates will be contacted.

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