Assistant Food and Beverage Manager job at Marriott
486 Days Ago
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Vacancy title:
Assistant Food and Beverage Manager

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Restaurant & Hospitality ]

Jobs at:

Marriott

Deadline of this Job:
Monday, July 17 2023 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Tuesday, July 04 2023, Base Salary: Not Disclosed

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JOB DETAILS:
Job Summary
• Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

Candidate Profile
Education and Experience
• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Core Work Activities
Assisting in Food and Beverage Operations
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Uses coaching skills throughout the property.
• Demonstrates self confidence, energy and enthusiasm.
• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest's satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned
• Complies with all corporate accounting procedures.
• Assists GM as needed with annual Quality audit.

Work Hours: 8


Experience in Months: 36

Level of Education:
Postgraduate Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Hospitality/ Chef/ Cook jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, July 17 2023
Duty Station: Nairobi
Posted: 03-07-2023
No of Jobs: 1
Start Publishing: 03-07-2023
Stop Publishing (Put date of 2030): 03-07-2066
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