About Kerten Hospitality

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 5,500 keys planned across our international development pipeline.

Our Impact

Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

About The Role

KEY RESPONSIBILITIES

• Assist the People Services department in coordinating and monitoring HR operations corporate level and across all group properties.
• Support group-wide recruitment activities, ensuring alignment with approved manpower plans and operational needs.
• Coordinate internship programs, including student recruitment, placements, and follow-up with property HR teams.
• Build and maintain relationships with hospitality schools, universities, and tourism institutions.
• Support and monitor employee onboarding and offboarding processes across all properties.
• Provide daily operational support to property HR teams, ensuring consistency with group policies and standards.
• Collect, review, and consolidate monthly HR reports, including headcount, recruitment, turnover, and other HR KPIs.
• Assist in reviewing property manning levels, staffing requirements, and manpower allocation.
• Support monthly HR budget reviews, payroll cost monitoring, and manpower cost analysis.
• Follow up on HR action plans, operational requirements, and outstanding matters across properties.
• Assist in implementing HR policies, employee engagement initiatives, and group-wide People Services projects.
• Prepare HR reports, presentations, and updates for the Head of People Services.

Experience & Skills

• Hospitality industry experience is mandatory, preferably within hotels, resorts, or hospitality groups.
• Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.
• Minimum 3–5 years of relevant HR experience within the hospitality industry.
• Previous experience in recruitment, internship management, and HR operations.
• Experience coordinating with multiple properties or hotel HR teams is an advantage.
• Good understanding of hotel manpower planning, staffing structures, and HR budget monitoring.
• Strong reporting and analytical skills, with proficiency in Microsoft Excel and PowerPoint.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and coordinate effectively with different property teams.
• Proactive, detail-oriented, and capable of working independently while supporting the Head of People Services.
• Good knowledge of HR policies, employee lifecycle processes, and applicable labor regulations.
• Strong hospitality mindset with a collaborative and service-oriented approach.

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.
• Career Growth: Opportunities for advancement within our dynamic organisation.
• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

• Assist the People Services department in coordinating and monitoring HR operations corporate level and across all group properties.
• Support group-wide recruitment activities, ensuring alignment with approved manpower plans and operational needs.
• Coordinate internship programs, including student recruitment, placements, and follow-up with property HR teams.
• Build and maintain relationships with hospitality schools, universities, and tourism institutions.
• Support and monitor employee onboarding and offboarding processes across all properties.
• Provide daily operational support to property HR teams, ensuring consistency with group policies and standards.
• Collect, review, and consolidate monthly HR reports, including headcount, recruitment, turnover, and other HR KPIs.
• Assist in reviewing property manning levels, staffing requirements, and manpower allocation.
• Support monthly HR budget reviews, payroll cost monitoring, and manpower cost analysis.
• Follow up on HR action plans, operational requirements, and outstanding matters across properties.
• Assist in implementing HR policies, employee engagement initiatives, and group-wide People Services projects.
• Prepare HR reports, presentations, and updates for the Head of People Services.

• Good understanding of hotel manpower planning, staffing structures, and HR budget monitoring.
• Strong reporting and analytical skills, with proficiency in Microsoft Excel and PowerPoint.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and coordinate effectively with different property teams.
• Proactive, detail-oriented, and capable of working independently while supporting the Head of People Services.
• Good knowledge of HR policies, employee lifecycle processes, and applicable labor regulations.
• Strong hospitality mindset with a collaborative and service-oriented approach.

• Hospitality industry experience is mandatory, preferably within hotels, resorts, or hospitality groups.
• Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.
• Previous experience in recruitment, internship management, and HR operations.
• Experience coordinating with multiple properties or hotel HR teams is an advantage.