Background information about the job or company

DIB Bank Kenya Limited (DIBBKE), is a fully owned subsidiary of Dubai Islamic Bank PJSC (AE) - a pioneering institution that has combined the best of traditional, Shariah values with technology and innovation that characterize the best of modern banking.

Responsibilities or duties

• Support Relationship Managers and Branch Managers within the Mombasa region to customize Trade products and to grow income and Trade Finance portfolio for both individuals and SME entities.
• Maintenance of the existing client base and proactive support in acquisition of new business from the market.
• Liaise with Trade Operations to process Export documents presented within the Mombasa region for shipment to the various destinations (Documentary Collections and Letter of Credit).
• Ensure adherence to statutory and bank legal requirements in relation to operations in Trade Finance Back and Front Office.
• Carry out market intelligence on trade products and pricing models on a regular basis to ensure that the Bank remains competitive.
• Identify business opportunities and threats then utilize them to position the Structured Trade & Commodity Financing (STCF) Business for the overall competitive advantage of the Bank, within stipulated service level agreements.
• Understand clients’ businesses and anticipate their requirements through consultative cross selling.
• To match client’s needs with product capabilities through presentation of tailored proposals in order to maximize revenue and profitability.
• Be a crucial part of the solution implementation and follow up team to ensure client inconvenience is minimized.
• Provide advisory and guidance services to the Relationship and Branch Managers and branch network in relation to Trade Finance related products and transactions.
• Ensure agreed SLAs within the department are adhered to by all parties.
• To attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products.
• Providing exceptional service to existing and potential clients in the Bank’s chosen Markets.

Qualifications or requirements

• Education: Bachelor’s degree as a minimum, Master’s degree will be an advantage
• Training / Skills: Banking Knowledge, Computer Skills, Functional Policies and Procedures Knowledge & Skills, Relevant Product Knowledge, Foundations & principles of Islamic finance

Experience needed

• Minimum 3-4 years’ experience in Trade Finance function
• Experience in Sales Function preferably in a reputed Bank & Financial institution.

Any other provided details

• Competencies: Selling Skills, Customer Focus, Communication Skills

• Support Relationship Managers and Branch Managers within the Mombasa region to customize Trade products and to grow income and Trade Finance portfolio for both individuals and SME entities.
• Maintenance of the existing client base and proactive support in acquisition of new business from the market.
• Liaise with Trade Operations to process Export documents presented within the Mombasa region for shipment to the various destinations (Documentary Collections and Letter of Credit).
• Ensure adherence to statutory and bank legal requirements in relation to operations in Trade Finance Back and Front Office.
• Carry out market intelligence on trade products and pricing models on a regular basis to ensure that the Bank remains competitive.
• Identify business opportunities and threats then utilize them to position the Structured Trade & Commodity Financing (STCF) Business for the overall competitive advantage of the Bank, within stipulated service level agreements.
• Understand clients’ businesses and anticipate their requirements through consultative cross selling.
• To match client’s needs with product capabilities through presentation of tailored proposals in order to maximize revenue and profitability.
• Be a crucial part of the solution implementation and follow up team to ensure client inconvenience is minimized.
• Provide advisory and guidance services to the Relationship and Branch Managers and branch network in relation to Trade Finance related products and transactions.
• Ensure agreed SLAs within the department are adhered to by all parties.
• To attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products.
• Providing exceptional service to existing and potential clients in the Bank’s chosen Markets.

• Banking Knowledge
• Computer Skills
• Functional Policies and Procedures Knowledge & Skills
• Relevant Product Knowledge
• Foundations & principles of Islamic finance
• Selling Skills
• Customer Focus
• Communication Skills

• Bachelor’s degree as a minimum, Master’s degree will be an advantage
• Minimum 3-4 years’ experience in Trade Finance function
• Experience in Sales Function preferably in a reputed Bank & Financial institution.