Assistant Manager – E-Commerce (Marketplaces)
2026-01-21T10:53:14+00:00
Morsan HR Consulting
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https://morsanhr.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Consulting
Management, Business Operations, Civil & Government
2026-01-31T17:00:00+00:00
8
Assistant Manager – E-Commerce (Marketplaces)
Role Overview
Our client is seeking an experienced Assistant Manager – E-Commerce (Marketplaces) to manage and optimize the company’s presence across key online marketplaces. The role is execution-focused, ensuring accurate listings, competitive pricing, efficient order fulfillment, and consistent sales growth across multiple platforms.
Key Responsibilities
1. Marketplace Management
- Manage and optimize company accounts on online marketplaces including Jumia, Kilimall, Glovo, Bolt, Uber, and other relevant platforms.
- Ensure full compliance with each marketplace’s policies, SLAs, and performance metrics.
2. Product Listings & Pricing
- Create, upload, and maintain accurate product listings (titles, descriptions, images, SKUs, and categories).
- Manage pricing strategies, discounts, and promotional campaigns to remain competitive while protecting margins.
3. Order Fulfillment & Coordination
- Monitor daily order flow across all marketplaces.
- Coordinate with warehouse, logistics, and customer service teams to ensure timely order fulfillment and delivery.
- Handle returns, cancellations, and customer complaints in line with platform requirements.
4. Performance Tracking & Reporting
- Track marketplace KPIs, including sales volume, conversion rates, seller ratings, and fulfillment performance.
- Prepare periodic performance reports and recommend actions to improve marketplace sales and visibility.
5. Promotions & Growth
- Plan and execute marketplace promotions, campaigns, and seasonal sales events.
- Identify opportunities to expand product assortment and improve ranking within marketplaces.
Qualifications & Experience
- Bachelor’s or Master’s degree in Business, Sales, Marketing, or a related field.
- Minimum 5 years’ experience managing online marketplaces.
- Mandatory experience within sports footwear, sports apparel, accessories, or sports equipment.
- Experience working with reputed brands in the same field is required.
- Strong understanding of marketplace operations, pricing, fulfillment, and analytics.
- High attention to detail, strong coordination skills, and ability to work under performance targets.
Marketplace Management
Manage and optimize company accounts on online marketplaces including Jumia, Kilimall, Glovo, Bolt, Uber, and other relevant platforms.
Ensure full compliance with each marketplace’s policies, SLAs, and performance metrics.
2. Product Listings & Pricing
Create, upload, and maintain accurate product listings (titles, descriptions, images, SKUs, and categories).
Manage pricing strategies, discounts, and promotional campaigns to remain competitive while protecting margins.
3. Order Fulfillment & Coordination
Monitor daily order flow across all marketplaces.
Coordinate with warehouse, logistics, and customer service teams to ensure timely order fulfillment and delivery.
Handle returns, cancellations, and customer complaints in line with platform requirements.
4. Performance Tracking & Reporting
Track marketplace KPIs, including sales volume, conversion rates, seller ratings, and fulfillment performance.
Prepare periodic performance reports and recommend actions to improve marketplace sales and visibility.
5. Promotions & Growth
Plan and execute marketplace promotions, campaigns, and seasonal sales events.
Identify opportunities to expand product assortment and improve ranking within marketplaces.
Bachelor’s or Master’s degree in Business, Sales, Marketing, or a related field.
Minimum 5 years’ experience managing online marketplaces.
Mandatory experience within sports footwear, sports apparel, accessories, or sports equipment.
Experience working with reputed brands in the same field is required.
Strong understanding of marketplace operations, pricing, fulfillment, and analytics.
High attention to detail, strong coordination skills, and ability to work under performance targets.
JOB-6970b01a6b1a6
Vacancy title:
Assistant Manager – E-Commerce (Marketplaces)
[Type: FULL_TIME, Industry: Consulting, Category: Management, Business Operations, Civil & Government]
Jobs at:
Morsan HR Consulting
Deadline of this Job:
Saturday, January 31 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Wednesday, January 21 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Assistant Manager – E-Commerce (Marketplaces)
Role Overview
Our client is seeking an experienced Assistant Manager – E-Commerce (Marketplaces) to manage and optimize the company’s presence across key online marketplaces. The role is execution-focused, ensuring accurate listings, competitive pricing, efficient order fulfillment, and consistent sales growth across multiple platforms.
Key Responsibilities
1. Marketplace Management
- Manage and optimize company accounts on online marketplaces including Jumia, Kilimall, Glovo, Bolt, Uber, and other relevant platforms.
- Ensure full compliance with each marketplace’s policies, SLAs, and performance metrics.
2. Product Listings & Pricing
- Create, upload, and maintain accurate product listings (titles, descriptions, images, SKUs, and categories).
- Manage pricing strategies, discounts, and promotional campaigns to remain competitive while protecting margins.
3. Order Fulfillment & Coordination
- Monitor daily order flow across all marketplaces.
- Coordinate with warehouse, logistics, and customer service teams to ensure timely order fulfillment and delivery.
- Handle returns, cancellations, and customer complaints in line with platform requirements.
4. Performance Tracking & Reporting
- Track marketplace KPIs, including sales volume, conversion rates, seller ratings, and fulfillment performance.
- Prepare periodic performance reports and recommend actions to improve marketplace sales and visibility.
5. Promotions & Growth
- Plan and execute marketplace promotions, campaigns, and seasonal sales events.
- Identify opportunities to expand product assortment and improve ranking within marketplaces.
Qualifications & Experience
- Bachelor’s or Master’s degree in Business, Sales, Marketing, or a related field.
- Minimum 5 years’ experience managing online marketplaces.
- Mandatory experience within sports footwear, sports apparel, accessories, or sports equipment.
- Experience working with reputed brands in the same field is required.
- Strong understanding of marketplace operations, pricing, fulfillment, and analytics.
- High attention to detail, strong coordination skills, and ability to work under performance targets.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates are invited to submit their CV and cover letter with the subject line: Application – Sales Head Africa
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