Background

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat...

JOB PURPOSE

The role of the Assistant Manager, Forensic Investigations is to conduct and support investigations relating to branch operations, customer disputes, unauthorized transactions, and operational irregularities. The role is responsible for gathering evidence, analysing records, interviewing relevant parties, and preparing investigation reports while ensuring compliance with established investigative procedures and regulatory requirements.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Conduct investigations relating to unauthorized transactions, account takeovers, operational losses, and customer disputes.

Collect, analyze, and interpret transaction records, system audit trails, customer instructions, and supporting evidence.

Conduct interviews and obtain statements from customers, staff, and other relevant parties.

Prepare investigation reports and case summaries for review by Management. e) Maintain accurate documentation and investigation records.

Escalate significant findings, fraud indicators, and control weaknesses to Management.

Liaise with branches and operational units in resolving investigation matters.

Support recovery efforts and disciplinary processes where applicable.

Participate in fraud awareness and investigative training initiatives.

Perform any other investigation-related duties assigned by Management.

Qualifications

ACADEMIC & PROFESSIONAL QUALIFICATIONS REQUIREMENTS

Bachelor’s Degree in Criminology, Commerce, Banking and Finance, Law, Accounting, or a related field.

Professional qualifications such as Certified Fraud Examiner (CFE), Certified Public Accountant (CPA), ACAMS, or equivalent.

Strong understanding of forensic investigation methodologies and regulatory requirements.

Extensive experience in forensic investigations, fraud risk management, banking operations, or law enforcement.

Experience conducting complex investigations and multidisciplinary teams within a financial institution

CRITICAL SKILLS & COMPETENCES

Strong analytical and investigative skills.

Excellent report writing and communication skills.

Leadership and people management capability.

Knowledge of banking operations, fraud risk management, and forensic investigation techniques.

High ethical standards and professional integrity.

• Conduct investigations relating to unauthorized transactions, account takeovers, operational losses, and customer disputes.
• Collect, analyze, and interpret transaction records, system audit trails, customer instructions, and supporting evidence.
• Conduct interviews and obtain statements from customers, staff, and other relevant parties.
• Prepare investigation reports and case summaries for review by Management.
• Maintain accurate documentation and investigation records.
• Escalate significant findings, fraud indicators, and control weaknesses to Management.
• Liaise with branches and operational units in resolving investigation matters.
• Support recovery efforts and disciplinary processes where applicable.
• Participate in fraud awareness and investigative training initiatives.
• Perform any other investigation-related duties assigned by Management.

• Strong analytical and investigative skills.
• Excellent report writing and communication skills.
• Leadership and people management capability.
• Knowledge of banking operations, fraud risk management, and forensic investigation techniques.
• High ethical standards and professional integrity.

• Bachelor’s Degree in Criminology, Commerce, Banking and Finance, Law, Accounting, or a related field.
• Professional qualifications such as Certified Fraud Examiner (CFE), Certified Public Accountant (CPA), ACAMS, or equivalent.
• Strong understanding of forensic investigation methodologies and regulatory requirements.
• Extensive experience in forensic investigations, fraud risk management, banking operations, or law enforcement.
• Experience conducting complex investigations and multidisciplinary teams within a financial institution