Assistant Manager – Library, User Services & Awareness
2025-05-13T12:35:34+00:00
Kenya Revenue Authority (KRA)
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Public Administration, and Government
Computer & IT
2025-06-02T17:00:00+00:00
Kenya
8
Job Summary.
The jobholder shall be primarily responsible for library circulation services, user education, registration, clearance, needs assessments, library organization and maintenance of usage statistics.
Duties and responsibilities
- Manage the library circulation services function in line with policies and procedures on loaning, returning, renewing, among others.
- Conduct user education and awareness programmes to improve uptake of library services
- Conduct registration and training of library users on Koha, Electronic resources and RemoteX platform.
- Provide support to the management of the operations of regional libraries especially on inter-library role.
- Manage the library schedule so as to ensure library services are available for the approved open hours
- Manage the process of identifying staff with overdue books, sending reminders and engagement with human resource division on recovery of fines.
- Manage the library shelving and organization function and Conduct user needs assessments to support the library acquisition function.
- Manage the clearing of exiting staff including conducting, maintaining and reporting on satisfaction rate.
Person specifications
For appointment to this job, the candidate must have:
- Bachelor’s degree in Knowledge Management, or information science with knowledge management specialization or its equivalent qualification from a recognized institution.
- Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
- Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
- Membership to a professional body where applicable.
Key Competencies
- Innovative thinking
- Organizational skills
- Resilience and Adaptability
- Critical Thinking and Problem-Solving
- Customer-Centrism Approach
- Professionalism, Ethical Judgment and Integrity
Manage the library circulation services function in line with policies and procedures on loaning, returning, renewing, among others. Conduct user education and awareness programmes to improve uptake of library services Conduct registration and training of library users on Koha, Electronic resources and RemoteX platform. Provide support to the management of the operations of regional libraries especially on inter-library role. Manage the library schedule so as to ensure library services are available for the approved open hours Manage the process of identifying staff with overdue books, sending reminders and engagement with human resource division on recovery of fines. Manage the library shelving and organization function and Conduct user needs assessments to support the library acquisition function. Manage the clearing of exiting staff including conducting, maintaining and reporting on satisfaction rate.
Innovative thinking Organizational skills Resilience and Adaptability Critical Thinking and Problem-Solving Customer-Centrism Approach Professionalism, Ethical Judgment and Integrity
Bachelor’s degree in Knowledge Management, or information science with knowledge management specialization or its equivalent qualification from a recognized institution. Four (4) years relevant work experience, one (1) of which must be at Supervisory level. Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage. Membership to a professional body where applicable
JOB-68233c96294c8
Vacancy title:
Assistant Manager – Library, User Services & Awareness
[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Computer & IT]
Jobs at:
Kenya Revenue Authority (KRA)
Deadline of this Job:
Monday, June 2 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Tuesday, May 13 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Summary.
The jobholder shall be primarily responsible for library circulation services, user education, registration, clearance, needs assessments, library organization and maintenance of usage statistics.
Duties and responsibilities
- Manage the library circulation services function in line with policies and procedures on loaning, returning, renewing, among others.
- Conduct user education and awareness programmes to improve uptake of library services
- Conduct registration and training of library users on Koha, Electronic resources and RemoteX platform.
- Provide support to the management of the operations of regional libraries especially on inter-library role.
- Manage the library schedule so as to ensure library services are available for the approved open hours
- Manage the process of identifying staff with overdue books, sending reminders and engagement with human resource division on recovery of fines.
- Manage the library shelving and organization function and Conduct user needs assessments to support the library acquisition function.
- Manage the clearing of exiting staff including conducting, maintaining and reporting on satisfaction rate.
Person specifications
For appointment to this job, the candidate must have:
- Bachelor’s degree in Knowledge Management, or information science with knowledge management specialization or its equivalent qualification from a recognized institution.
- Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
- Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
- Membership to a professional body where applicable.
Key Competencies
- Innovative thinking
- Organizational skills
- Resilience and Adaptability
- Critical Thinking and Problem-Solving
- Customer-Centrism Approach
- Professionalism, Ethical Judgment and Integrity
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
Job application procedure
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