Assistant Recovery Manager
2025-08-27T10:49:36+00:00
Mwananchi Credit Ltd
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_3496/logo/Mwananchi%20Credit.jpg
https://mwananchicredit.com/
FULL_TIME
kenya
Nairobi
00100
Kenya
Finance
Management
2025-09-05T17:00:00+00:00
Kenya
8
Responsibilities
- Portfolio Monitoring & Risk Control
- Monitor overdue loan accounts and flag early warning
- Track PAR (Portfolio at Risk) across different aging categories g Watch, Substandard, Doubtful and loss
- Ensure accurate recovery records and timely updates in the
- Supervision & Team Support
- Assist the Head of Collections & Recovery in supervising recovery officers, investigators, and external agents.
- Provide field support in difficult recovery
- Train and mentor junior staff on collection strategies, customer handling, and
- Debt Recovery & Negotiation
- Oversee day-to-day recovery operations, ensuring adherence to
- Engage directly with delinquent clients through calls, visits, and
- Negotiate repayment plans, restructuring, or settlements where
- Escalate cases to legal or external agencies when
- Reporting & Compliance
- Prepare daily, weekly, and monthly recovery reports for
- Track recovery KPIs (recovery rate, PAR reduction, write-offs, CRB listings, ).
- Ensure compliance with internal policies, legal frameworks, and regulatory
- Liaise with legal, credit, and risk departments on recovery-related
- Strategy & Process Improvement
- Recommend new recovery strategies (digital collections, incentives, penalties).
- Support in developing policies to reduce delinquency and improve collection
- Contribute to process automation (dashboards, MIS, reminders).
Qualifications & Skills
Educational Background
- Bachelor’s degree in Finance, Business Administration, Accounting, Banking, or related
- Professional certifications in credit management, debt recovery, or risk management are an added advantage.
Experience
- 3–5 years’ experience in credit recovery/collections within a financial
- Proven track record in debt recovery, portfolio monitoring, and team coordination.
- Experience handling legal recovery processes (court, collateral realization).
Responsibilities Portfolio Monitoring & Risk Control Monitor overdue loan accounts and flag early warning Track PAR (Portfolio at Risk) across different aging categories g Watch, Substandard, Doubtful and loss Ensure accurate recovery records and timely updates in the Supervision & Team Support Assist the Head of Collections & Recovery in supervising recovery officers, investigators, and external agents. Provide field support in difficult recovery Train and mentor junior staff on collection strategies, customer handling, and Debt Recovery & Negotiation Oversee day-to-day recovery operations, ensuring adherence to Engage directly with delinquent clients through calls, visits, and Negotiate repayment plans, restructuring, or settlements where Escalate cases to legal or external agencies when Reporting & Compliance Prepare daily, weekly, and monthly recovery reports for Track recovery KPIs (recovery rate, PAR reduction, write-offs, CRB listings, ). Ensure compliance with internal policies, legal frameworks, and regulatory Liaise with legal, credit, and risk departments on recovery-related Strategy & Process Improvement Recommend new recovery strategies (digital collections, incentives, penalties). Support in developing policies to reduce delinquency and improve collection Contribute to process automation (dashboards, MIS, reminders).
Qualifications & Skills Educational Background Bachelor’s degree in Finance, Business Administration, Accounting, Banking, or related Professional certifications in credit management, debt recovery, or risk management are an added advantage. Experience 3–5 years’ experience in credit recovery/collections within a financial Proven track record in debt recovery, portfolio monitoring, and team coordination. Experience handling legal recovery processes (court, collateral realization).
JOB-68aee2c08af59
Vacancy title:
Assistant Recovery Manager
[Type: FULL_TIME, Industry: Finance, Category: Management]
Jobs at:
Mwananchi Credit Ltd
Deadline of this Job:
Friday, September 5 2025
Duty Station:
kenya | Nairobi | Kenya
Summary
Date Posted: Wednesday, August 27 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Responsibilities
- Portfolio Monitoring & Risk Control
- Monitor overdue loan accounts and flag early warning
- Track PAR (Portfolio at Risk) across different aging categories g Watch, Substandard, Doubtful and loss
- Ensure accurate recovery records and timely updates in the
- Supervision & Team Support
- Assist the Head of Collections & Recovery in supervising recovery officers, investigators, and external agents.
- Provide field support in difficult recovery
- Train and mentor junior staff on collection strategies, customer handling, and
- Debt Recovery & Negotiation
- Oversee day-to-day recovery operations, ensuring adherence to
- Engage directly with delinquent clients through calls, visits, and
- Negotiate repayment plans, restructuring, or settlements where
- Escalate cases to legal or external agencies when
- Reporting & Compliance
- Prepare daily, weekly, and monthly recovery reports for
- Track recovery KPIs (recovery rate, PAR reduction, write-offs, CRB listings, ).
- Ensure compliance with internal policies, legal frameworks, and regulatory
- Liaise with legal, credit, and risk departments on recovery-related
- Strategy & Process Improvement
- Recommend new recovery strategies (digital collections, incentives, penalties).
- Support in developing policies to reduce delinquency and improve collection
- Contribute to process automation (dashboards, MIS, reminders).
Qualifications & Skills
Educational Background
- Bachelor’s degree in Finance, Business Administration, Accounting, Banking, or related
- Professional certifications in credit management, debt recovery, or risk management are an added advantage.
Experience
- 3–5 years’ experience in credit recovery/collections within a financial
- Proven track record in debt recovery, portfolio monitoring, and team coordination.
- Experience handling legal recovery processes (court, collateral realization).
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Go to Mwananchi Credit Ltd on mwananchicredit.com to apply
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