Assistant Relationship Manager
2025-10-07T10:03:40+00:00
Gulf African bank
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8905/logo/gulf.png
https://gulfafricanbank.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Finance
Advertising & Public Relations
2025-10-07T17:00:00+00:00
Kenya
8
Job Responsibilities / Core Functions
Relationship Management & Client Service
- Act as the primary link between existing institutional clients and the Bank for portfolio administration.
- Provide excellent, timely, and professional service to clients.
- Provide prompt feedback from clients to the Bank for immediate action.
- Avoid any cases of mis-selling or misrepresentation.
Market Awareness & Business Development
- Participate in market awareness programs for the Bank, including:
- Market activations
- Sales promotions
- Product launches
Compliance
- Ensure compliance matters in respect to Institutional Banking are addressed effectively and expeditiously.
- Ensure full compliance with KYC (Know Your Customer) policies, procedures, and regulatory guidelines.
- Ensure compliance with the Bank’s code of Ethics.
- Ensure compliance with internal regulatory requirements, particularly regarding asset facilities processing.
Other Duties
- Safeguard and promote the bank’s image both internally and externally.
Qualifications and Experience
- Education: A University Degree from a recognized institution with a bias in business studies or Marketing.
- General Experience: Must have at least five (5) years of banking experience.
- Specific Experience: Must have at least one (1) year of experience in relationship management or customer experience.
- Preferred Experience: Cross-cutting experience in customer service, business, and operations will be an added advantage.
- Product Knowledge: Must possess sound knowledge of Bank products.
- Personal Attributes:
- Must have good interpersonal skills and portray teamwork capacity.
- Must be self-driven and very aggressive.
- Must be confident, eloquent, and presentable.
- Must have excellent presentation and negotiation skills.
Functional Competencies Required for this Role
- Sales Skills: Must possess excellent selling skills with a proven track record.
- Emotional Intelligence: Must be a dynamic individual with the ability to work under pressure.
- Networking: Must have strong networking skills, for both internal and external networks.
- Relationship Management: Must have relationship management skills with excellent interpersonal, communication, and presentation skills.
Job Responsibilities / Core Functions
Relationship Management & Client Service
Act as the primary link between existing institutional clients and the Bank for portfolio administration.
Provide excellent, timely, and professional service to clients.
Provide prompt feedback from clients to the Bank for immediate action.
Avoid any cases of mis-selling or misrepresentation.
Market Awareness & Business Development
Participate in market awareness programs for the Bank, including:
Market activations
Sales promotions
Product launches
Compliance
Ensure compliance matters in respect to Institutional Banking are addressed effectively and expeditiously.
Ensure full compliance with KYC (Know Your Customer) policies, procedures, and regulatory guidelines.
Ensure compliance with the Bank’s code of Ethics.
Ensure compliance with internal regulatory requirements, particularly regarding asset facilities processing.
Other Duties
Safeguard and promote the bank’s image both internally and externally
Sales Skills: Must possess excellent selling skills with a proven track record.
Emotional Intelligence: Must be a dynamic individual with the ability to work under pressure.
Networking: Must have strong networking skills, for both internal and external networks.
Relationship Management: Must have relationship management skills with excellent interpersonal, communication, and presentation skills.
Education: A University Degree from a recognized institution with a bias in business studies or Marketing.
General Experience: Must have at least five (5) years of banking experience.
JOB-68e4e57ccf41a
Vacancy title:
Assistant Relationship Manager
[Type: FULL_TIME, Industry: Finance, Category: Advertising & Public Relations]
Jobs at:
Gulf African bank
Deadline of this Job:
Tuesday, October 7 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Tuesday, October 7 2025, Base Salary: Not Disclosed
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Learn more about Gulf African bank
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JOB DETAILS:
Job Responsibilities / Core Functions
Relationship Management & Client Service
- Act as the primary link between existing institutional clients and the Bank for portfolio administration.
- Provide excellent, timely, and professional service to clients.
- Provide prompt feedback from clients to the Bank for immediate action.
- Avoid any cases of mis-selling or misrepresentation.
Market Awareness & Business Development
- Participate in market awareness programs for the Bank, including:
- Market activations
- Sales promotions
- Product launches
Compliance
- Ensure compliance matters in respect to Institutional Banking are addressed effectively and expeditiously.
- Ensure full compliance with KYC (Know Your Customer) policies, procedures, and regulatory guidelines.
- Ensure compliance with the Bank’s code of Ethics.
- Ensure compliance with internal regulatory requirements, particularly regarding asset facilities processing.
Other Duties
- Safeguard and promote the bank’s image both internally and externally.
Qualifications and Experience
- Education: A University Degree from a recognized institution with a bias in business studies or Marketing.
- General Experience: Must have at least five (5) years of banking experience.
- Specific Experience: Must have at least one (1) year of experience in relationship management or customer experience.
- Preferred Experience: Cross-cutting experience in customer service, business, and operations will be an added advantage.
- Product Knowledge: Must possess sound knowledge of Bank products.
- Personal Attributes:
- Must have good interpersonal skills and portray teamwork capacity.
- Must be self-driven and very aggressive.
- Must be confident, eloquent, and presentable.
- Must have excellent presentation and negotiation skills.
Functional Competencies Required for this Role
- Sales Skills: Must possess excellent selling skills with a proven track record.
- Emotional Intelligence: Must be a dynamic individual with the ability to work under pressure.
- Networking: Must have strong networking skills, for both internal and external networks.
- Relationship Management: Must have relationship management skills with excellent interpersonal, communication, and presentation skills.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
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