Assistant Training Manager
2025-06-13T13:30:19+00:00
PrideInn
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8006/logo/images.png
https://prideinn.co.ke/
FULL_TIME
Kenya
Mombasa
00100
Kenya
Hospitality, and Tourism
Restaurant & Hospitality
2025-06-27T17:00:00+00:00
Kenya
8
The Assistant Training Manager supports the Group Training Manager in executing the company's comprehensive learning and development (L&D) strategy. This hands-on role involves supervising the training team, assisting in the design and delivery of impactful training programs, and ensuring the seamless coordination of all L&D activities across the hotel group. The main objective is to enhance employee skills, improve on-the-job performance, and uphold brand standards, ultimately contributing to exceptional guest experiences and overall business success.
Description of Key Duties:
- Assist in designing and delivering training modules across departments (Front Office, F&B, Housekeeping, etc.)
- Supervise and mentor trainers and coordinators within the department
- Coordinate training logistics and ensure participation from respective teams
- Monitor performance improvements post-training using KPIs
- Maintain updated training calendars, attendance records, and progress reports
- Assist with onboarding and induction programs
- Support quality audits and brand standard rollouts
Skills and Experience:
- To perform the job successfully, an individual should demonstrate the following competencies:
Qualifications:
- Bachelor’s degree in Hospitality, HR, or related field
- At least 3 years’ experience in hotel training or operations
- Strong facilitation and presentation skills
- Excellent communication and interpersonal skills
Key Qualities & Attributes
- Leadership & Mentoring Skills: A natural ability to guide, motivate, and develop junior team members, fostering a supportive and high-performing team environment.
- Excellent Communication & Facilitation Skills: Superior verbal and written communication skills, with the confidence and clarity to deliver engaging training content and present reports to stakeholders.
- Strong Organizational & Planning Skills: Meticulous attention to detail with the ability to manage complex training schedules, logistics, and reporting deadlines for multiple departments simultaneously.
- Analytical & Results-Driven: A mindset focused on measuring the impact and effectiveness of training programs, with the ability to analyse performance data and link training outcomes to business results.
- Collaborative & Personable: Strong interpersonal skills to build relationships and work effectively with department heads, trainers, and employees at all levels of the organization.
- Proactive & Adaptable: The ability to take initiative, anticipate challenges, and adapt quickly to changing priorities or unexpected issues in a dynamic hospitality environment
Assist in designing and delivering training modules across departments (Front Office, F&B, Housekeeping, etc.) Supervise and mentor trainers and coordinators within the department Coordinate training logistics and ensure participation from respective teams Monitor performance improvements post-training using KPIs Maintain updated training calendars, attendance records, and progress reports Assist with onboarding and induction programs Support quality audits and brand standard rollouts
Leadership & Mentoring Skills: A natural ability to guide, motivate, and develop junior team members, fostering a supportive and high-performing team environment. Excellent Communication & Facilitation Skills: Superior verbal and written communication skills, with the confidence and clarity to deliver engaging training content and present reports to stakeholders. Strong Organizational & Planning Skills: Meticulous attention to detail with the ability to manage complex training schedules, logistics, and reporting deadlines for multiple departments simultaneously. Analytical & Results-Driven: A mindset focused on measuring the impact and effectiveness of training programs, with the ability to analyse performance data and link training outcomes to business results. Collaborative & Personable: Strong interpersonal skills to build relationships and work effectively with department heads, trainers, and employees at all levels of the organization. Proactive & Adaptable: The ability to take initiative, anticipate challenges, and adapt quickly to changing priorities or unexpected issues in a dynamic hospitality environment
Bachelor’s degree in Hospitality, HR, or related field At least 3 years’ experience in hotel training or operations Strong facilitation and presentation skills Excellent communication and interpersonal skills
JOB-684c27eb208e7
Vacancy title:
Assistant Training Manager
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality]
Jobs at:
PrideInn
Deadline of this Job:
Friday, June 27 2025
Duty Station:
Kenya | Mombasa | Kenya
Summary
Date Posted: Friday, June 13 2025, Base Salary: Not Disclosed
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JOB DETAILS:
The Assistant Training Manager supports the Group Training Manager in executing the company's comprehensive learning and development (L&D) strategy. This hands-on role involves supervising the training team, assisting in the design and delivery of impactful training programs, and ensuring the seamless coordination of all L&D activities across the hotel group. The main objective is to enhance employee skills, improve on-the-job performance, and uphold brand standards, ultimately contributing to exceptional guest experiences and overall business success.
Description of Key Duties:
- Assist in designing and delivering training modules across departments (Front Office, F&B, Housekeeping, etc.)
- Supervise and mentor trainers and coordinators within the department
- Coordinate training logistics and ensure participation from respective teams
- Monitor performance improvements post-training using KPIs
- Maintain updated training calendars, attendance records, and progress reports
- Assist with onboarding and induction programs
- Support quality audits and brand standard rollouts
Skills and Experience:
- To perform the job successfully, an individual should demonstrate the following competencies:
Qualifications:
- Bachelor’s degree in Hospitality, HR, or related field
- At least 3 years’ experience in hotel training or operations
- Strong facilitation and presentation skills
- Excellent communication and interpersonal skills
Key Qualities & Attributes
- Leadership & Mentoring Skills: A natural ability to guide, motivate, and develop junior team members, fostering a supportive and high-performing team environment.
- Excellent Communication & Facilitation Skills: Superior verbal and written communication skills, with the confidence and clarity to deliver engaging training content and present reports to stakeholders.
- Strong Organizational & Planning Skills: Meticulous attention to detail with the ability to manage complex training schedules, logistics, and reporting deadlines for multiple departments simultaneously.
- Analytical & Results-Driven: A mindset focused on measuring the impact and effectiveness of training programs, with the ability to analyse performance data and link training outcomes to business results.
- Collaborative & Personable: Strong interpersonal skills to build relationships and work effectively with department heads, trainers, and employees at all levels of the organization.
- Proactive & Adaptable: The ability to take initiative, anticipate challenges, and adapt quickly to changing priorities or unexpected issues in a dynamic hospitality environment
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Go to PrideInn on 197.254.24.92 to apply
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