Background

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that’s not all. We also keep an eye firmly on the future, using innovation to craft financial products and services that we know you need in today’s constantly changing world....

Job Type

Full Time

Qualification

BA/BSc/HND , Professional Certificate

Experience

5 years

Location

Nairobi

Job Field

Finance / Accounting / Audit

ROLES AND RESPONSIBILITIES

Operational & Financial Management

• Validate invoices, payment vouchers and supporting documentation for accuracy and compliance prior to authorizing supplier payments.
• Manage payment processing, track bounced transactions and initiate proper account reversals in coordination with business teams.
• Oversee daily cash collections, cheque banking and receipting functions across Head Office and branches to maintain smooth, resource-efficient operations.
• Prepare and process the Financial Advisors (FA) payroll for further review, ensuring accurate input of commissions, deductions, agent advances, and other payroll transactions for timely payment.
• Ensure accurate processing and remittance of all statutory obligations to maintain 100% regulatory and internal controls compliance.
• Oversee receipting operations for the Company, both at the head office and branches.

Leadership & Stakeholder Engagement

• Working in conjunction with the Manager II, Treasury, supervise, mentor, and coach the Payments team to drive performance and continuous professional development.
• Promptly address and resolve internal and external customer payment queries.
• Collaborate with internal and external auditors to support seamless relevant financial audit processes.
• Partner with the Business Process Improvement (BPI) Lead and Technology & Transformation (T&T) teams to continuously streamline and simplify payment operations.
• Provide support to the payment team and the wider organization on payment matters including System utilization optimization.

Governance & Internal Controls

• Enforce adherence to internal financial controls and payment processing policies across all channels.
• Safeguard company and customer financial interests through accurate obligation management and risk mitigation.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS AND KNOWLEDGE

• Bachelor’s degree in Commerce (Accounting option) or a related business field.
• Must be have or be pursuing a Certified Public Accountant (CPA-K) or ACCA qualification.
• Must have advanced MS excel skills.
• Minimum of five (5) years of progressive finance experience within a large high-volume and complex payment operations environment.
• Experience in driving financial compliance by enforcing strict internal controls and risk frameworks to ensure timely and accurate payments.
• Experience in end-to-end full-cycle invoice upload and payment workflows across complex, high-volume environments to ensure rigorous adherence to 3-way matching principles (Purchase Orders, Receiving Goods/Services Receipts and Vendor Invoices).
• Must have managed bank payment integrations and clearing operations, actively monitoring automated batch transfers, resolving payment exceptions/rejections and liaising directly with major banking institutions for prompt remediation.
• Experience in cross-departmental engagement with Procurement, Operations and Business Development teams to resolve outstanding payment items and minimize supply chain disruptions caused by payment related challenges.
• Experience working with Treasury leadership to determine liquidity needs, manage disbursements against forecasted cash inflows and invest surpluses or resolve funding shortfalls.
• Experience in implementation and working with Microsoft D365 F&O ERP system is an added advantage.

• Validate invoices, payment vouchers and supporting documentation for accuracy and compliance prior to authorizing supplier payments.
• Manage payment processing, track bounced transactions and initiate proper account reversals in coordination with business teams.
• Oversee daily cash collections, cheque banking and receipting functions across Head Office and branches to maintain smooth, resource-efficient operations.
• Prepare and process the Financial Advisors (FA) payroll for further review, ensuring accurate input of commissions, deductions, agent advances, and other payroll transactions for timely payment.
• Ensure accurate processing and remittance of all statutory obligations to maintain 100% regulatory and internal controls compliance.
• Oversee receipting operations for the Company, both at the head office and branches.
• Working in conjunction with the Manager II, Treasury, supervise, mentor, and coach the Payments team to drive performance and continuous professional development.
• Promptly address and resolve internal and external customer payment queries.
• Collaborate with internal and external auditors to support seamless relevant financial audit processes.
• Partner with the Business Process Improvement (BPI) Lead and Technology & Transformation (T&T) teams to continuously streamline and simplify payment operations.
• Provide support to the payment team and the wider organization on payment matters including System utilization optimization.
• Enforce adherence to internal financial controls and payment processing policies across all channels.
• Safeguard company and customer financial interests through accurate obligation management and risk mitigation.

• Advanced MS Excel skills
• Financial compliance
• Internal controls and risk frameworks
• End-to-end full-cycle invoice upload and payment workflows
• 3-way matching principles
• Bank payment integrations and clearing operations
• Automated batch transfers monitoring
• Payment exceptions/rejections resolution
• Liaising with banking institutions
• Cross-departmental engagement
• Liquidity needs determination
• Disbursement management
• Cash flow forecasting
• Surplus investment
• Funding shortfall resolution
• Microsoft D365 F&O ERP system (advantage)

• Bachelor’s degree in Commerce (Accounting option) or a related business field.
• Certified Public Accountant (CPA-K) or ACCA qualification (must have or be pursuing).