Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...

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Associate Manager, Talent Management

Job Type

Full Time

Qualification

BA/BSc/HND , Professional Certificate

Experience

5 years

Location

Nairobi

Job Field

Human Resources / HR

MAIN DUTIES AND RESPONSIBILITIES:

Learning and Development:

• Coordinate the end-to-end implementation of the SBS Learning & Development agenda.
• Consolidate, monitor and track the SBS L&D budget, ensuring prudent utilization and timely reporting.
• Maintain accurate and up-to-date training records for all SBS staff, including attendance, outcomes and learning histories.
• Support the administration of staff and dependents’ training requests, ensuring eligibility checks, documentation and alignment with institutional policies.
• Liaise with internal stakeholders and external training providers to ensure smooth planning, execution and evaluation of L&D interventions.
• Generate periodic reports on training uptake, budget consumption and L&D impact metrics.

On boarding, Integration, Re-boarding and Offboarding:

• Developing, reviewing, and updating the policies, procedures, and tools for all onboarding scenarios.
• Manage the off-boarding process, including retirement, dismissal, termination, resignation, death, and departmental transfers.

Staff Benefits Administration:

• Coordinate the administration of staff benefits, ensuring timely processing.
• Manage bereavement support processes in line with institutional guidelines, including coordination with departments, family engagement and documentation.
• Maintain a benefits tracker and ensure proper documentation, budgeting and approval workflows.
• Provide guidance to staff on benefit eligibility, processes, and policy alignment.

Staff Medical Scheme Administration:

• Manage staff onboarding and offboarding on the medical insurance scheme, including timely additions and deletions.
• Serve as the key liaison between staff and the insurance provider, handling inquiries, escalations, and communication on medical benefits.
• Ensure accurate documentation and records for all medical insurance-related changes.
• Support periodic audits and reconciliations of the medical scheme membership.

Compliance and Regulatory Support:

• Manage the processing and renewal of work permits, special passes and other statutory documents for eligible staff.
• Ensure compliance with immigration requirements, timelines and documentation standards.
• Serve as the liaison with relevant government offices and regulatory bodies for work permit matters.
• Maintain a centralized compliance calendar to avoid lapses and ensure timely renewals and submissions.

JOB REQUIREMENTS:

The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills:

• Bachelor's Degree in Human Resource Management, Business Administration or a related field.
• Certification in Human Resource Management e.g. CHRP (K).
• A minimum of five (5) years of progressive experience in Human Resource Management, with demonstrated experience in Talent Management.
• Membership in a recognized professional HR body.
• Experience in HR operations, employee benefits administration, and/or Learning and Development (L&D) will be an added advantage.
• Strong knowledge of talent management practices, including performance management, succession planning, employee engagement, leadership development, and learning initiatives.
• Proficiency in HR information systems (HRIS) and Microsoft Office applications.

KEY COMPETENCIES AND SKILLS:

• Knowledge of learning & development processes.
• Understanding of onboarding, integration, reboarding and offboarding processes.
• Knowledge of employee benefits administration and HR operational procedures.
• Basic understanding of medical insurance administration and employee wellness programs.
• Strong analytical and numerical skills for tracking budgets, benefits and training records.
• Excellent customer service and stakeholder management skills.
• Effective communication, presentation and interpersonal skills.
• Strong time management and prioritization skills.
• Ability to maintain accurate records and prepare periodic reports.

• Coordinate the end-to-end implementation of the SBS Learning & Development agenda.
• Consolidate, monitor and track the SBS L&D budget, ensuring prudent utilization and timely reporting.
• Maintain accurate and up-to-date training records for all SBS staff, including attendance, outcomes and learning histories.
• Support the administration of staff and dependents’ training requests, ensuring eligibility checks, documentation and alignment with institutional policies.
• Liaise with internal stakeholders and external training providers to ensure smooth planning, execution and evaluation of L&D interventions.
• Generate periodic reports on training uptake, budget consumption and L&D impact metrics.
• Developing, reviewing, and updating the policies, procedures, and tools for all onboarding scenarios.
• Manage the off-boarding process, including retirement, dismissal, termination, resignation, death, and departmental transfers.
• Coordinate the administration of staff benefits, ensuring timely processing.
• Manage bereavement support processes in line with institutional guidelines, including coordination with departments, family engagement and documentation.
• Maintain a benefits tracker and ensure proper documentation, budgeting and approval workflows.
• Provide guidance to staff on benefit eligibility, processes, and policy alignment.
• Manage staff onboarding and offboarding on the medical insurance scheme, including timely additions and deletions.
• Serve as the key liaison between staff and the insurance provider, handling inquiries, escalations, and communication on medical benefits.
• Ensure accurate documentation and records for all medical insurance-related changes.
• Support periodic audits and reconciliations of the medical scheme membership.
• Manage the processing and renewal of work permits, special passes and other statutory documents for eligible staff.
• Ensure compliance with immigration requirements, timelines and documentation standards.
• Serve as the liaison with relevant government offices and regulatory bodies for work permit matters.
• Maintain a centralized compliance calendar to avoid lapses and ensure timely renewals and submissions.

• Knowledge of learning & development processes.
• Understanding of onboarding, integration, reboarding and offboarding processes.
• Knowledge of employee benefits administration and HR operational procedures.
• Basic understanding of medical insurance administration and employee wellness programs.
• Strong analytical and numerical skills for tracking budgets, benefits and training records.
• Excellent customer service and stakeholder management skills.
• Effective communication, presentation and interpersonal skills.
• Strong time management and prioritization skills.
• Ability to maintain accurate records and prepare periodic reports.
• Proficiency in HR information systems (HRIS) and Microsoft Office applications.

• Bachelor's Degree in Human Resource Management, Business Administration or a related field.
• Certification in Human Resource Management e.g. CHRP (K).
• A minimum of five (5) years of progressive experience in Human Resource Management, with demonstrated experience in Talent Management.
• Membership in a recognized professional HR body.
• Experience in HR operations, employee benefits administration, and/or Learning and Development (L&D) will be an added advantage.
• Strong knowledge of talent management practices, including performance management, succession planning, employee engagement, leadership development, and learning initiatives.