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BOSC Housing Porter

Job Type

Full Time

Qualification

KCSE

Experience

2 years

Location

Lamu

Job Field

Safety and Environment / HSE

DUTIES:

• Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
• Comply with all Environmental Health and Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
• Interact with customers on daily basis to:
• Inform customers of policies/procedures during check-in/check-out procedures using good customer service skills.
• Provide keys and check-in/check-out documents to tenants.
• Assist tenants with lockouts and other minor service issues.
• Maintain records related to occupancy, supply, and office activity.
• Perform housing unit inspections for quality services.
• Be aware of occupancy status in the managed units.
• Be knowledgeable of reservation system, ensuring bookings are entered correctly.
• Handle furniture, linen, or any other movement and request replacements as needed.
• Take service calls for building maintenance and follows up on service orders with respective departments.
• Handle keys and make sure that stays in compliance with key control procedures.
• Adhere to all Department of State (DOS) and Amentum policies and regulations and Standard Operating Procedures (SOP).
• Be knowledgeable of all relevant safety standards related to area of responsibility.
• Perform additional duties and projects as assigned.

REQUIRED:

• Two (2) years’ comparable customer service experience
• Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
• Ability to lift up to 70 lbs.
• Cross-cultural sensitivity with an international perspective.
• Excellent organizational and time management skills.
• Strong computer skills, specifically in Microsoft Word, Outlook, and Excel.
• Expert communication skills to facilitate and disseminate information.
• Education: A high school diploma or GED.

• Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
• Comply with all Environmental Health and Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
• Interact with customers on daily basis to:
• Inform customers of policies/procedures during check-in/check-out procedures using good customer service skills.
• Provide keys and check-in/check-out documents to tenants.
• Assist tenants with lockouts and other minor service issues.
• Maintain records related to occupancy, supply, and office activity.
• Perform housing unit inspections for quality services.
• Be aware of occupancy status in the managed units.
• Be knowledgeable of reservation system, ensuring bookings are entered correctly.
• Handle furniture, linen, or any other movement and request replacements as needed.
• Take service calls for building maintenance and follows up on service orders with respective departments.
• Handle keys and make sure that stays in compliance with key control procedures.
• Adhere to all Department of State (DOS) and Amentum policies and regulations and Standard Operating Procedures (SOP).
• Be knowledgeable of all relevant safety standards related to area of responsibility.
• Perform additional duties and projects as assigned.

• Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
• Ability to lift up to 70 lbs.
• Cross-cultural sensitivity with an international perspective.
• Excellent organizational and time management skills.
• Strong computer skills, specifically in Microsoft Word, Outlook, and Excel.
• Expert communication skills to facilitate and disseminate information.

• Two (2) years’ comparable customer service experience
• A high school diploma or GED.