Responsibilities

As a Banker, Enterprise Transactional, you will provide comprehensive support to the Banker, Relationship, Enterprise Direct team by: - Servicing customers and attending to their banking queries in a timely and professional manner - Processing customer requests and resolving issues Providing credit administration support, including documentation review, compliance verification, and facility management - Identifying and assessing customer needs to support relationship development and cross-selling opportunities - Maintaining accurate records and ensuring adherence to banking processes and regulatory requirements Liaising between customers and internal departments to facilitate smooth transaction execution - Supporting the preparation and maintenance of customer files and credit documentation - Contributing to the delivery of excellent customer service standards within the Enterprise Direct segment

Qualifications

Type of Qualification: First degree Field of Study: Business Commerce, Economics, Finance or related field

Experience

1-2 Years

Additional Information

Behavioural Competencies

• Checking Things
• Examining Information
• Managing Tasks
• Producing Output
• Interacting with People
• Team Working

Technical Competencies

• Account Opening and Maintenance
• Application verification & Submission
• Financial Analysis
• Banking processes & procedures

• Servicing customers and attending to their banking queries in a timely and professional manner
• Processing customer requests and resolving issues
• Providing credit administration support, including documentation review, compliance verification, and facility management
• Identifying and assessing customer needs to support relationship development and cross-selling opportunities
• Maintaining accurate records and ensuring adherence to banking processes and regulatory requirements
• Liaising between customers and internal departments to facilitate smooth transaction execution
• Supporting the preparation and maintenance of customer files and credit documentation
• Contributing to the delivery of excellent customer service standards within the Enterprise Direct segment

• Business and financial acumen
• Knowledge of credit principles, branch and banking processes
• Checking Things
• Examining Information
• Managing Tasks
• Producing Output
• Interacting with People
• Team Working
• Account Opening and Maintenance
• Application verification & Submission
• Financial Analysis
• Banking processes & procedures

• First degree
• Business Commerce, Economics, Finance or related field