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The role of the Senior Manager Forensic Investigations is to provide strategic leadership, oversight, and coordination of forensic investigations within the Bank. The role is responsible for assigning investigations to staff, ensuring adherence to established investigation procedures, and directing and supervising investigative activities to ensure timely, thorough, and professional outcomes. The position entails administrative and managerial responsibility for planning, directing, coordinating, and monitoring investigations, while supporting the team in achieving effective day-to-day performance management. The role also supports the development and delivery of fraud awareness

Key Responsibilities

• Provide strategic leadership and oversight of investigations relating to branch operations, customer accounts, banking fraud, operational losses, staff misconduct, and regulatory breaches within the Bank’s banking operations.
• Direct and supervise investigations into unauthorized transactions, account takeovers, forged instruments, dormant account fraud, cash losses, collusion, and breaches of operational controls.
• Ensure timely assignment, coordination, monitoring, and closure of banking investigations in line with approved service level agreements and investigation procedures.

Qualifications

• Bachelor’s degree in criminology, Commerce, Banking and Finance, Law, Accounting, or a related field.
• Professional qualifications such as Certified Fraud Examiner (CFE), Certified Public Accountant (CPA), ACAMS, or equivalent.
• Strong understanding of forensic investigation methodologies and regulatory requirements.

Experience:

• Extensive experience in forensic investigations, fraud risk management, banking operations, or law enforcement.
• Experience managing complex investigations and multidisciplinary teams within a financial institution.

• Provide strategic leadership and oversight of investigations relating to branch operations, customer accounts, banking fraud, operational losses, staff misconduct, and regulatory breaches within the Bank’s banking operations.
• Direct and supervise investigations into unauthorized transactions, account takeovers, forged instruments, dormant account fraud, cash losses, collusion, and breaches of operational controls.
• Ensure timely assignment, coordination, monitoring, and closure of banking investigations in line with approved service level agreements and investigation procedures.

• Forensic investigations
• Risk management
• Team leadership
• Fraud awareness
• Investigation methodologies
• Regulatory requirements

• Bachelor’s degree in criminology, Commerce, Banking and Finance, Law, Accounting, or a related field.
• Professional qualifications such as Certified Fraud Examiner (CFE), Certified Public Accountant (CPA), ACAMS, or equivalent.
• Strong understanding of forensic investigation methodologies and regulatory requirements.