BANK OF AFRICA - KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele.

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Banking Officer – Sales Coordination

Job Purpose:

The position oversees and coordinates all sales activities and teams across allocated Hubs, aiming to meet set targets in Deposits, Accounts, Loans, and products and services to attain the desired revenue for the Bank.

Its primary focus is to ensure that Branches within the Hub achieve their branch fees and commission targets by implementing robust and dynamic product and service strategies.

Responsibilities and Accountabilities:

Financial- Manage and execute agreed upon sales strategies within the hub, analyze market trends, and guide the branches on mining the opportunities to achieve their set goals.

Financial- Coordinate group sales initiatives, align local campaigns, and monitor performance to achieve the set campaign goals.

Customer- Implement dynamic customer journey and participate in process re-engineering and cost optimization initiatives to enhance service delivery and efficiency at branches.

Internal- Manage an efficient sales pipeline and lead tracking system while coordinating business plans and market penetration strategies to enhance staff productivity and monitor effectiveness in the allocated hub.

Learning and Growth- Identify and address training needs in the branches, collaborate with Head of sales coordination to improve productivity, and motivate the sales teams to achieve their set goals.

Minimum Requirements:

Over 5 years banking experience, with at least 4 years in sales and sales management.

Strong knowledge and understanding of Business sales, current banking and financial services operating environment, products and Services.

University Degree preferably in a Business-related field with over 4 years’ experience in banking.

• Manage and execute agreed upon sales strategies within the hub, analyze market trends, and guide the branches on mining the opportunities to achieve their set goals.
• Coordinate group sales initiatives, align local campaigns, and monitor performance to achieve the set campaign goals.
• Implement dynamic customer journey and participate in process re-engineering and cost optimization initiatives to enhance service delivery and efficiency at branches.
• Manage an efficient sales pipeline and lead tracking system while coordinating business plans and market penetration strategies to enhance staff productivity and monitor effectiveness in the allocated hub.
• Identify and address training needs in the branches, collaborate with Head of sales coordination to improve productivity, and motivate the sales teams to achieve their set goals.

• Sales management
• Business sales
• Banking and financial services knowledge
• Product and service strategies
• Market trend analysis
• Customer journey enhancement
• Sales pipeline management
• Staff motivation

• University Degree preferably in a Business-related field