About MGallery

At MGallery, we believe in the power of each moment, from the spectacular sunrise to the stolen glances. Our hotels are more than just a collection of unique destinations—they are a tapestry of stories, culture, and local essence, woven together to create a distinct hospitality experience. Since 2008, MGallery has been dedicated to building a diverse...

Main Duties:

To prepare and serve beverage orders according to recipes and service standards.

To be fully knowledgeable about all bar products and cocktail recipes.

To be able to up sell each time with each customer.

To provide high standard of quality and efficient / friendly service.

To prepare mise-en-place and perform side duties.

To collect all general requisitions and food and beverage requisitions.

To strictly adhere to opening and closing procedures established for the outlet and check beverage stock.

To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly

To ensure that the bar counter and surrounding area is kept clean and organized at all times.

To monitor operating supplies and reduce spoilage and wastage.

To handle guest enquiries in a courteous and efficient manner.

To establish a rapport with guests maintaining good customer relationship.

To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.

To ensure proper presentation display of premium liquors on every shelves with proper defined quantities are followed

To have ready garnishes for all cocktails upon opening of the bar

To coach and train new recruits through on-the-job-training.

To perform any assigned duties in the Banqueting Department or others.

To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipments.

To be entirely flexible and adapt to rotate within the different sub sections of the Food and Beverage Department.

To carry out any other reasonable duties as assigned by the manager.

Qualifications

Previous customer service experience required preferably in upscale setting.

Previous bartender experience required.

Previous point of sale system experience preferred.

Excellent communication and organizational skills.

Strong interpersonal and problem-solving abilities.

Highly responsible and reliable. Can work with minimal supervision.

Ability to work well under pressure in a fast-paced environment.

Ability to work cohesively with fellow colleagues as part of a small team and independently.

Ability to focus attention on guest needs, remaining calm and courteous at all times.

Successful completion of server position training program.

Must have previous experience serving in a luxury environment.

• To prepare and serve beverage orders according to recipes and service standards.
• To be fully knowledgeable about all bar products and cocktail recipes.
• To be able to up sell each time with each customer.
• To provide high standard of quality and efficient / friendly service.
• To prepare mise-en-place and perform side duties.
• To collect all general requisitions and food and beverage requisitions.
• To strictly adhere to opening and closing procedures established for the outlet and check beverage stock.
• To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly
• To ensure that the bar counter and surrounding area is kept clean and organized at all times.
• To monitor operating supplies and reduce spoilage and wastage.
• To handle guest enquiries in a courteous and efficient manner.
• To establish a rapport with guests maintaining good customer relationship.
• To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.
• To ensure proper presentation display of premium liquors on every shelves with proper defined quantities are followed
• To have ready garnishes for all cocktails upon opening of the bar
• To coach and train new recruits through on-the-job-training.
• To perform any assigned duties in the Banqueting Department or others.
• To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipments.
• To be entirely flexible and adapt to rotate within the different sub sections of the Food and Beverage Department.
• To carry out any other reasonable duties as assigned by the manager.

• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues as part of a small team and independently.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

• Previous customer service experience required preferably in upscale setting.
• Previous bartender experience required.
• Previous point of sale system experience preferred.
• Successful completion of server position training program.
• Must have previous experience serving in a luxury environment.