Our client, a supermarket, is looking to hire a competent Branch Manager who will report directly to the General Manager. The role involves overseeing all retail operations and activities within the store. It requires a highly agile individual with strong leadership skills and the ability to adapt quickly to changing market conditions

Core Duties and Responsibilities

• Oversee all retail operations to ensure smooth and efficient store performance.
• Develop and execute strategies aimed at achieving the retail chain’s targets.
• Manage stock turnover while ensuring adherence to FIFO principles and addressing low stock levels.
• Identify slow-moving and obsolete stock, and take appropriate action.
• Handle procurement processes, ensuring high-quality goods are sourced transparently and ethically.
• Supervise the retail team by addressing staff concerns, managing leave, and providing guidance and support.
• Ensure the safety and security of the store, staff, and merchandise.
• Participate in periodic stock-taking exercises (monthly, quarterly, and annually) and address any variances.
• Maintain accurate, up-to-date, and comprehensive records of store operations.
• Analyze category and brand performance on a weekly and monthly basis.
• Monitor industry trends, emerging technologies, and best practices in marketing and advertising.
• Manage vendors, budgets, and resources to ensure efficiency in operations.
• Drive brand visibility and awareness initiatives to support store objectives.
• Prepare and oversee monthly, quarterly, and annual store budgets.
• Study consumer behavior and understand customer preferences to improve service delivery.
• Receive and organize goods according to the recommended store layout while updating all stock movements in the system.
• Ensure full compliance with regulations, licenses, and operational standards at all times.

Job Specifications and Qualifications

• Degree in Business Administration or a related field.
• Minimum of 3 years’ experience in retail management.
• Proven experience in procurement processes with a strong focus on ethics and transparency.
• Familiarity with the SAGE system or similar software will be an added advantage.

Key Competencies

• Knowledge of effective merchandise display standards
• Strong analytical and numerical skills
• Excellent leadership and team management abilities
• Good report writing skills
• Strong communication skills
• Agility and adaptability in a fast-paced environment
• Results-oriented mindset
• High level of integrity

• Oversee all retail operations to ensure smooth and efficient store performance.
• Develop and execute strategies aimed at achieving the retail chain’s targets.
• Manage stock turnover while ensuring adherence to FIFO principles and addressing low stock levels.
• Identify slow-moving and obsolete stock, and take appropriate action.
• Handle procurement processes, ensuring high-quality goods are sourced transparently and ethically.
• Supervise the retail team by addressing staff concerns, managing leave, and providing guidance and support.
• Ensure the safety and security of the store, staff, and merchandise.
• Participate in periodic stock-taking exercises (monthly, quarterly, and annually) and address any variances.
• Maintain accurate, up-to-date, and comprehensive records of store operations.
• Analyze category and brand performance on a weekly and monthly basis.
• Monitor industry trends, emerging technologies, and best practices in marketing and advertising.
• Manage vendors, budgets, and resources to ensure efficiency in operations.
• Drive brand visibility and awareness initiatives to support store objectives.
• Prepare and oversee monthly, quarterly, and annual store budgets.
• Study consumer behavior and understand customer preferences to improve service delivery.
• Receive and organize goods according to the recommended store layout while updating all stock movements in the system.
• Ensure full compliance with regulations, licenses, and operational standards at all times.

• Knowledge of effective merchandise display standards
• Strong analytical and numerical skills
• Excellent leadership and team management abilities
• Good report writing skills
• Strong communication skills
• Agility and adaptability in a fast-paced environment
• Results-oriented mindset
• High level of integrity

• Degree in Business Administration or a related field.
• Minimum of 3 years’ experience in retail management.
• Proven experience in procurement processes with a strong focus on ethics and transparency.
• Familiarity with the SAGE system or similar software will be an added advantage.