Background

Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks ...

Responsibilities

Building and strengthening business relationships with existing and prospective clients to achieve performance targets; Developing and constantly updating underwriting service standards and manuals in line with the customer service charter; Achieving branch service standards within set turnaround times; Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio; Managing outstanding premium as per the credit control policy; Managing the implementation of internal and external audit and risk recommendations within the agreed timelines; Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs; Supervising unit managers (APA Life, APA Insurance and Apollo Asset) from the region; Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations; Developing departmental budget and business plans to achieve the set company targets; Entrenching performance based culture among departmental staff in line with their set KPIs and departmental targets; Participating in company CSR and brand building activities in liaison with the Head Office; Training, coaching and mentoring staff/DSFs/Independent Agents in order to improve performance and cohesion within the department; Implementing interdepartmental SLA in liaison with other departmental heads; Participating in management meetings, projects and committees as assigned.

Qualifications

Bachelor’s degree in Insurance or an equivalent.

Skills

Sales skills Interpersonal and Communication skills

Professional Qualifications

ACII/AIIK

Experience

At least 6 years relevant experience

• Building and strengthening business relationships with existing and prospective clients to achieve performance targets;
• Developing and constantly updating underwriting service standards and manuals in line with the customer service charter;
• Achieving branch service standards within set turnaround times;
• Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio;
• Managing outstanding premium as per the credit control policy;
• Managing the implementation of internal and external audit and risk recommendations within the agreed timelines;
• Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs;
• Supervising unit managers (APA Life, APA Insurance and Apollo Asset) from the region;
• Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
• Developing departmental budget and business plans to achieve the set company targets;
• Entrenching performance based culture among departmental staff in line with their set KPIs and departmental targets;
• Participating in company CSR and brand building activities in liaison with the Head Office;
• Training, coaching and mentoring staff/DSFs/Independent Agents in order to improve performance and cohesion within the department;
• Implementing interdepartmental SLA in liaison with other departmental heads;
• Participating in management meetings, projects and committees as assigned.

• Sales skills
• Interpersonal and Communication skills

• Bachelor’s degree in Insurance or an equivalent.
• ACII/AIIK