Background

EarthEnable is a growing non-profit organization dedicated to improving health and livelihoods through sustainable sanitation solutions. We work with communities to build and maintain affordable, high-quality toilets.

Responsibilities

• Oversee daily branch and district-level operations, ensuring compliance with EarthEnable policies and procedures.
• Ensure the branch meets operational, sales, and construction targets.
• Identify performance gaps and implement practical improvements to systems and processes.
• Lead training and development of Customer Sales Officers, Construction Officers, masons, trainees, and certified builders.
• Support recruitment and screening of trainees and builders.
• Deliver training sessions, coaching, and performance evaluations.
• Implement district-level sales strategies in collaboration with senior management.
• Develop and execute branch sales plans to meet targets.
• Monitor sales performance and provide ongoing guidance to field teams.
• Ensure adherence to EarthEnable’s construction standards and safety policies.
• Conduct regular site visits and address quality issues promptly.
• Work closely with the Quality Assurance team to maintain high construction standards.
• Prepare and submit weekly and monthly performance reports.
• Maintain accurate records on sales, inventory, attendance, and operations.
• Analyze branch data to identify trends and underperformance.
• Act as the main point of contact between the branch and head office teams (HR, Finance, Operations).
• Build and maintain relationships with local stakeholders and authorities.
• Ensure clear communication across all levels of the team.
• Oversee stock, tools, equipment, and vehicles assigned to the branch.
• Ensure proper usage, maintenance, and accountability of company assets.
• Supervise, coach, and support all branch and district staff.
• Track staff performance against targets and company standards.
• Address staff issues and promote a positive, productive work environment.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, Construction Management, or a related field.
• 2 years proven experience managing field teams in operations, sales, construction, or similar roles.
• Strong leadership, people management, and problem-solving skills.
• Ability to work independently and take full ownership of branch performance.
• Strong reporting, planning, and organizational skills.
• Willingness and ability to travel frequently within the County and surrounding areas.
• Good written and verbal communication skills in English and local languages.

• Oversee daily branch and district-level operations, ensuring compliance with EarthEnable policies and procedures.
• Ensure the branch meets operational, sales, and construction targets.
• Identify performance gaps and implement practical improvements to systems and processes.
• Lead training and development of Customer Sales Officers, Construction Officers, masons, trainees, and certified builders.
• Support recruitment and screening of trainees and builders.
• Deliver training sessions, coaching, and performance evaluations.
• Implement district-level sales strategies in collaboration with senior management.
• Develop and execute branch sales plans to meet targets.
• Monitor sales performance and provide ongoing guidance to field teams.
• Ensure adherence to EarthEnable’s construction standards and safety policies.
• Conduct regular site visits and address quality issues promptly.
• Work closely with the Quality Assurance team to maintain high construction standards.
• Prepare and submit weekly and monthly performance reports.
• Maintain accurate records on sales, inventory, attendance, and operations.
• Analyze branch data to identify trends and underperformance.
• Act as the main point of contact between the branch and head office teams (HR, Finance, Operations).
• Build and maintain relationships with local stakeholders and authorities.
• Ensure clear communication across all levels of the team.
• Oversee stock, tools, equipment, and vehicles assigned to the branch.
• Ensure proper usage, maintenance, and accountability of company assets.
• Supervise, coach, and support all branch and district staff.
• Track staff performance against targets and company standards.
• Address staff issues and promote a positive, productive work environment.

• Strong leadership skills
• People management skills
• Problem-solving skills
• Ability to work independently
• Strong reporting skills
• Planning skills
• Organizational skills
• Good written communication skills
• Good verbal communication skills

• Bachelor’s degree in Business Administration, Operations Management, Engineering, Construction Management, or a related field.
• 2 years proven experience managing field teams in operations, sales, construction, or similar roles.
• Willingness and ability to travel frequently within the County and surrounding areas.
• Good written and verbal communication skills in English and local languages.