Background

Hihome is a consumer electronics brand that seeks to use the power of technology to push the boundaries of smart living and inspire users.

Job Summary

We are looking for a results-driven and people-focused Branch Manager to join our team and lead sales operations at our Nakuru branch.

Key Responsibilities:

• Lead and motivate the sales team to achieve monthly and annual sales targets.
• Develop and implement strategies to drive sales, revenue, and customer growth.
• Monitor daily sales performance and provide regular reports and insights.
• Coach, train and support sales representatives to improve performance.
• Manage customer relationships and ensure a high standard of customer service.
• Monitor stock availability and coordinate with relevant teams to support sales.
• Identify market opportunities and keep track of competitor activities.
• Handle customer concerns and support the team in resolving escalated issues.
• Ensure adherence to company policies, sales procedures, and operational standards.
• Work closely with management to achieve branch and company objectives.

Requirements:

• Diploma or Degree in Sales, Marketing, Business Administration or a related field.
• 3+ years of proven experience in sales, preferably in retail (home appliances/electronics) or a similar fast-paced environment.
• Previous experience managing or supervising a sales team.
• Strong leadership, communication, negotiation and customer service skills.
• Demonstrated ability to work with and achieve sales targets.
• Strong analytical and reporting skills.
• Ability to work independently while collaborating effectively with the wider team.
• Must be based in Nakuru.

What We’re Looking For:

We want someone who is ambitious, hands-on, target-driven and passionate about developing people. If you can turn targets into results while keeping your team motivated and customers happy, we want to hear from you!

Check how your CV matches this job

• Lead and motivate the sales team to achieve monthly and annual sales targets.
• Develop and implement strategies to drive sales, revenue, and customer growth.
• Monitor daily sales performance and provide regular reports and insights.
• Coach, train and support sales representatives to improve performance.
• Manage customer relationships and ensure a high standard of customer service.
• Monitor stock availability and coordinate with relevant teams to support sales.
• Identify market opportunities and keep track of competitor activities.
• Handle customer concerns and support the team in resolving escalated issues.
• Ensure adherence to company policies, sales procedures, and operational standards.
• Work closely with management to achieve branch and company objectives.

• Strong leadership skills
• Strong communication skills
• Strong negotiation skills
• Strong customer service skills
• Demonstrated ability to work with and achieve sales targets
• Strong analytical skills
• Strong reporting skills
• Ability to work independently
• Ability to collaborate effectively with the wider team

• Diploma or Degree in Sales, Marketing, Business Administration or a related field.
• 3+ years of proven experience in sales, preferably in retail (home appliances/electronics) or a similar fast-paced environment.
• Previous experience managing or supervising a sales team.