Branch Manager

2025-10-16T13:20:45+00:00

FULL_TIME

Financial Services

Business Operations

2025-10-23T17:00:00+00:00

 

Kenya

8

A Branch Manager's skills include leadership, communication, and financial acumen, while requirements often involve a bachelor's degree in a related field and several years of management experience.

Operations: Overseeing and managing the daily operations to ensure the branch runs smoothly and efficiently. Staff management: Hiring, training, motivating, and evaluating branch employees. Sales and growth: Developing and executing strategies to meet sales targets, increase market share, and grow the business. Financial management: Creating budgets, monitoring financial performance, and controlling costs. Customer relations: Handling customer inquiries, resolving complaints, and building strong client relationships. Compliance: Ensuring the branch adheres to all company policies, procedures, and legal regulations. Strategic alignment: Aligning branch activities with the overall company strategy and coordinating with district managers.

Leadership and management: The ability to guide, motivate, and manage a team effectively. Communication: Strong verbal and written communication skills for interacting with staff, customers, and higher management. Financial acumen: Competence in budgeting, financial analysis, and cost control to manage the branch's profitability. Customer service: A strong focus on building customer relationships, resolving issues, and ensuring a positive experience. Problem-solving: The ability to analyze situations and make sound decisions to overcome challenges. Sales and business development: Skills in setting sales targets, developing strategies, and acquiring new business. Strategic planning: The ability to create and implement long-term goals for the branch. Organizational: Excellent time management, multitasking, and prioritization skills.

Education: A bachelor's degree in Business Administration, Finance, or a related field is often required. Experience: Typically includes several years of experience in banking or a similar field, with a portion in a management or supervisory role. Regulatory knowledge: A strong understanding of relevant industry regulations and compliance is essential. Technical proficiency: Familiarity with relevant software, such as Microsoft Office and specific banking or business software.

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