Branch Operations Manager -Nakuru Branch at HF Group

Vacancy title:
Branch Operations Manager -Nakuru Branch

[Type: FULL_TIME, Industry: Finance, Category: Management]

Jobs at:
HF Group

Deadline of this Job:
Thursday, June 5 2025

Duty Station:
Nakuru | Nakuru | Kenya

Summary
Date Posted: Friday, May 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:
Branch Operations Manager -Nakuru Branch at HF Group
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Principle Accountabilities

• To manage cash by ensuring dual controls and limits are observed so as to avoid fraud losses.
• To approve transactions by confirming suitability to minimize losses
• To review transactions by confirming the transactions against system-generated reports to ensure accuracy
• To manage customers accounts by ensuring adherence to product features to minimize customers complaints and loses.
• To attend to customers queries by ensuring that they are resolved within set standards to enhance customer satisfaction
• To appraise staff annual and by half-yearly reviews to ensure targets are met and training needs identified.
• To manage costs by monitoring Branch expenditures to ensure Branch is within the budget

Key Competencies and Skills

Technical competencies:

• Product Knowledge
• Supervisory skills
• IT skills
• Numerical skills
• Banking skills
• Analytical skills
• Report writing skills

General competencies:

• Teamwork
• Communication skills and attention to detail.

Minimum Qualifications, Knowledge and Experience

• Education: Business degree in Accounting
• Experience: Three years in a supervisory role in Financial institutions

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click Here to Apply

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