Job Information

Date Opened: 10/29/2026

Job Type: Full time

Industry: Telecommunications

Work Experience: 3-5 years

City: Nairobi Area

State/Province: Nairobi City

Country: Kenya

Zip/Postal Code: 1

Job Description

Responsibilities

• Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets
• Identify new operations, and share with Key Account Manager for closure where necessary
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area
• Determine required solution for the customer with a focus on cross-and up selling of products and services
• Contribute positively to cost savings target of the business
• Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business
• Ensure accuracy of the first bill as signed and full adherence of the signed contract
• Continuously ensure alignment with marketing, branding and communications procedures
• Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele
• Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
• Support sales administration team with required information for sales order management. Support the finance team in Money Collection and issue resolution
• Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions

Requirements

• Bachelor’s degree with sales background or other sales related qualifications
• 3-5years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship Management
• Knowledge of the telecommunications industry.
• Sales Management / Processes
• Analytical skills / Critical thinking
• Client focus & Results orientation
• Business acumen and Strategic orientation / Quick decision making

• Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets
• Identify new operations, and share with Key Account Manager for closure where necessary
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area
• Determine required solution for the customer with a focus on cross-and up selling of products and services
• Contribute positively to cost savings target of the business
• Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business
• Ensure accuracy of the first bill as signed and full adherence of the signed contract
• Continuously ensure alignment with marketing, branding and communications procedures
• Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele
• Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
• Support sales administration team with required information for sales order management. Support the finance team in Money Collection and issue resolution
• Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions

• Sales Management / Processes
• Analytical skills / Critical thinking
• Client focus & Results orientation
• Business acumen and Strategic orientation / Quick decision making

• Bachelor’s degree with sales background or other sales related qualifications
• 3-5years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship Management
• Knowledge of the telecommunications industry.