The Design Gallery is a luxury brand house in Nairobi built around one promise: you get real European interiors, with proper local support. We are the exclusive home for a curated portfolio of Italian and Spanish brands, including Poliform, Porcelanosa, Scavolini, Porada, Cattelan Italia, FIAM, Gamma, and Giorgetti. These are not copycat products or off t...

About the Role

We are looking for a Sales Associate to build and grow relationships with our clients, spanning high-net-worth individuals, developers, and design professionals. You will manage the sales cycle for assigned projects, from first pitch and proposal through to closing, delivery, and handover, escalating complex matters to the sales Manager.

Key Responsibilities

• Conduct negotiations and support the closure of contracts for bespoke furniture and interior design projects
• Manage the sales cycle for assigned projects, from first pitch to project handover
• Meet and exceed agreed personal sales targets
• Identify opportunities to grow existing accounts and win new business across luxury residential and commercial sectors
• Prepare and present tailored proposals, quotations, and brand presentations
• Act as the day-to-day client contact throughout the project lifecycle, resolving routine issues and escalating complex ones promptly
• Coordinate client meetings and presentations, supporting the management of client expectations
• Track project team output to confirm deliverables align with the client brief and our standards
• Work alongside design, operations, and installation teams to keep the client experience seamless from brief to handover
• Represent The Design Gallery at industry events and build a pipeline through networking
• Monitor market trends and competitor activity, and report findings to the Client Partner

What We're Looking For

• 1 to 3 years in a client-facing sales, account management, or business development role
• Experience with luxury interiors, high-end furniture, architecture, or a comparable premium or project-based sector will be an advantage
• Proven record of supporting a client portfolio and consistently meeting revenue targets
• Exposure to negotiating and closing contracts, including preparing proposals and quotations
• Experience supporting clients through a full project cycle, from pitch to handover
• Financial literacy sufficient to interpret account profitability, margins, and pricing
• Hands-on experience with CRM and project collaboration tools such as Click Up or equivalent
• Genuine interest in design, art and luxury products, with the ability to articulate their value
• Relevant professional qualifications or certifications in sales, key account management, or client relationship management are an advantage

• Conduct negotiations and support the closure of contracts for bespoke furniture and interior design projects
• Manage the sales cycle for assigned projects, from first pitch to project handover
• Meet and exceed agreed personal sales targets
• Identify opportunities to grow existing accounts and win new business across luxury residential and commercial sectors
• Prepare and present tailored proposals, quotations, and brand presentations
• Act as the day-to-day client contact throughout the project lifecycle, resolving routine issues and escalating complex ones promptly
• Coordinate client meetings and presentations, supporting the management of client expectations
• Track project team output to confirm deliverables align with the client brief and our standards
• Work alongside design, operations, and installation teams to keep the client experience seamless from brief to handover
• Represent The Design Gallery at industry events and build a pipeline through networking
• Monitor market trends and competitor activity, and report findings to the Client Partner

• Sales
• Account Management
• Business Development
• Negotiation
• Client Relationship Management
• CRM tools
• Project Collaboration Tools
• Market Trend Analysis
• Competitor Analysis

• BA/BSc/HND
• 1 to 3 years in a client-facing sales, account management, or business development role
• Experience with luxury interiors, high-end furniture, architecture, or a comparable premium or project-based sector will be an advantage
• Proven record of supporting a client portfolio and consistently meeting revenue targets
• Exposure to negotiating and closing contracts, including preparing proposals and quotations
• Experience supporting clients through a full project cycle, from pitch to handover
• Financial literacy sufficient to interpret account profitability, margins, and pricing
• Hands-on experience with CRM and project collaboration tools such as Click Up or equivalent
• Genuine interest in design, art and luxury products, with the ability to articulate their value
• Relevant professional qualifications or certifications in sales, key account management, or client relationship management are an advantage