Business Development & Customer Success Executive (Schools Market) job at ElimuTab
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Business Development & Customer Success Executive (Schools Market)
2026-03-03T13:27:53+00:00
ElimuTab
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8474/logo/zzzzzzzz.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Manufacturing
Sales & Retail, Advertising & Marketing, Business Operations, Education, Customer Service
KES
MONTH
2026-03-16T17:00:00+00:00
8

Key Responsibilities

School Business Development: Identify, prospect, and secure new school clients through structured outreach and outbound calls, managing the full sales cycle from lead generation to deal closure.

School Onboarding & Training: Conduct onboarding and training sessions for school administrators and staff to ensure effective adoption and usage of products and services.

School Relationship Management & Retention: Maintain strong relationships with partner schools, monitor their performance, address concerns, and provide solutions to ensure satisfaction, retention, and account growth.

School Performance Monitoring & Support (Customer Success): Track school usage, engagement, and performance metrics, proactively following up to resolve issues, improve outcomes, and ensure schools meet expected targets.

Upselling & Account Growth: Identify opportunities to expand services or products within partner schools, driving renewals, repeat business, and upselling while balancing new school acquisition responsibilities.

Reporting & Follow-Up: Maintain accurate records of school interactions, account performance, sales activity, and training outcomes, and provide timely reports to leadership.

Mandatory Requirements (All Must Be Met)

  • Degree or Diploma in Sales, Marketing, Business Administration, or related field
  • Minimum 2–3 years proven experience in business development, sales, or customer success
  • Experience in outbound sales calls, client onboarding, and training
  • Proven track record of meeting sales or account management targets
  • Strong communication, presentation, and negotiation skills
  • Ability to manage school accounts, follow up on performance, and maintain accurate reports
  • Professional approach, discipline, and ability to work under targets and deadlines
  • Identify, prospect, and secure new school clients through structured outreach and outbound calls, managing the full sales cycle from lead generation to deal closure.
  • Conduct onboarding and training sessions for school administrators and staff to ensure effective adoption and usage of products and services.
  • Maintain strong relationships with partner schools, monitor their performance, address concerns, and provide solutions to ensure satisfaction, retention, and account growth.
  • Track school usage, engagement, and performance metrics, proactively following up to resolve issues, improve outcomes, and ensure schools meet expected targets.
  • Identify opportunities to expand services or products within partner schools, driving renewals, repeat business, and upselling while balancing new school acquisition responsibilities.
  • Maintain accurate records of school interactions, account performance, sales activity, and training outcomes, and provide timely reports to leadership.
  • Strong communication, presentation, and negotiation skills
  • Ability to manage school accounts, follow up on performance, and maintain accurate reports
  • Professional approach, discipline, and ability to work under targets and deadlines
  • Degree or Diploma in Sales, Marketing, Business Administration, or related field
  • Minimum 2–3 years proven experience in business development, sales, or customer success
  • Experience in outbound sales calls, client onboarding, and training
  • Proven track record of meeting sales or account management targets
associate degree
24
JOB-69a6e1d92c1bd

Vacancy title:
Business Development & Customer Success Executive (Schools Market)

[Type: FULL_TIME, Industry: Manufacturing, Category: Sales & Retail, Advertising & Marketing, Business Operations, Education, Customer Service]

Jobs at:
ElimuTab

Deadline of this Job:
Monday, March 16 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Tuesday, March 3 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities

School Business Development: Identify, prospect, and secure new school clients through structured outreach and outbound calls, managing the full sales cycle from lead generation to deal closure.

School Onboarding & Training: Conduct onboarding and training sessions for school administrators and staff to ensure effective adoption and usage of products and services.

School Relationship Management & Retention: Maintain strong relationships with partner schools, monitor their performance, address concerns, and provide solutions to ensure satisfaction, retention, and account growth.

School Performance Monitoring & Support (Customer Success): Track school usage, engagement, and performance metrics, proactively following up to resolve issues, improve outcomes, and ensure schools meet expected targets.

Upselling & Account Growth: Identify opportunities to expand services or products within partner schools, driving renewals, repeat business, and upselling while balancing new school acquisition responsibilities.

Reporting & Follow-Up: Maintain accurate records of school interactions, account performance, sales activity, and training outcomes, and provide timely reports to leadership.

Mandatory Requirements (All Must Be Met)

  • Degree or Diploma in Sales, Marketing, Business Administration, or related field
  • Minimum 2–3 years proven experience in business development, sales, or customer success
  • Experience in outbound sales calls, client onboarding, and training
  • Proven track record of meeting sales or account management targets
  • Strong communication, presentation, and negotiation skills
  • Ability to manage school accounts, follow up on performance, and maintain accurate reports
  • Professional approach, discipline, and ability to work under targets and deadlines

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

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Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, March 16 2026
Duty Station: Nairobi | Nairobi
Posted: 03-03-2026
No of Jobs: 1
Start Publishing: 03-03-2026
Stop Publishing (Put date of 2030): 10-10-2076
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