We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.

Our client is a dynamic and rapidly expanding financial services institution dedicated to empowering individuals and businesses through innovative, accessible, and customer-centric financial solutions. With an ambitious growth agenda and an expanding market presence, the organization is focused on strengthening its distribution network, enhancing portfolio quality, and driving sustainable revenue growth.

To support this vision, they are seeking a strategic, results-driven Business Development Manager to lead growth initiatives, expand market reach, and build high-impact partnerships.

Role Purpose

The Business Development Manager will be responsible for driving sustainable business growth by identifying new market opportunities, expanding the customer base, strengthening strategic partnerships, and ensuring high performance standards aligned with the organization’s strategic objectives.

Key Responsibilities

• Develop and execute business development strategies to accelerate revenue growth and market penetration.
• Provide leadership to sales teams and loan officers to ensure consistent achievement of portfolio and growth targets.
• Identify new markets, customer segments, partnerships, and distribution channels to support expansion.
• Support branch growth by researching and recommending viable locations for new outlets.
• Build and maintain strong relationships with clients, partners, and key stakeholders to enhance retention and loyalty.
• Lead client acquisition initiatives and actively market the organization’s products and services.
• Oversee portfolio quality and delinquency management in collaboration with credit and operations teams.
• Establish and manage strategic partnerships, referral channels, and commercial agreements.
• Analyse market trends, competitor activity, and customer insights to inform strategic decisions.
• Recruit, coach, and develop high-performing teams while fostering a performance-driven culture.
• Ensure compliance with internal policies and regulatory requirements.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Economics, Finance, or a related field.
• Professional certifications in Sales, Business Development, or Marketing are an added advantage.

Experience & Skills

• Proven experience in business development, sales, or financial services.
• Strong commercial acumen with the ability to drive revenue and profitability.
• Demonstrated leadership and people management capability.
• Excellent negotiation, communication, and relationship-building skills.
• Strong analytical and market research abilities.
• Highly results-oriented with strong execution and problem-solving skills.

What Success Looks Like

• Increased revenue, profitability, and market share.
• Sustainable growth of a high-quality loan portfolio.
• Strong customer retention and satisfaction.
• Expansion of strategic partnerships and active client base.
• Successful execution of branch expansion initiatives.

• Develop and execute business development strategies to accelerate revenue growth and market penetration.
• Provide leadership to sales teams and loan officers to ensure consistent achievement of portfolio and growth targets.
• Identify new markets, customer segments, partnerships, and distribution channels to support expansion.
• Support branch growth by researching and recommending viable locations for new outlets.
• Build and maintain strong relationships with clients, partners, and key stakeholders to enhance retention and loyalty.
• Lead client acquisition initiatives and actively market the organization’s products and services.
• Oversee portfolio quality and delinquency management in collaboration with credit and operations teams.
• Establish and manage strategic partnerships, referral channels, and commercial agreements.
• Analyse market trends, competitor activity, and customer insights to inform strategic decisions.
• Recruit, coach, and develop high-performing teams while fostering a performance-driven culture.
• Ensure compliance with internal policies and regulatory requirements.

• Strong commercial acumen with the ability to drive revenue and profitability.
• Demonstrated leadership and people management capability.
• Excellent negotiation, communication, and relationship-building skills.
• Strong analytical and market research abilities.
• Highly results-oriented with strong execution and problem-solving skills.

• Bachelor’s Degree in Business Administration, Marketing, Economics, Finance, or a related field.
• Professional certifications in Sales, Business Development, or Marketing are an added advantage.