KEY RESPONSIBILITIES

• Implementing the Business Development strategy and plans for the assigned portfolio and targets while ensuring adherence to policies and processes for delivery of targets.
• Managing risks to achieve a quality portfolio in line with set targets through client training, loan appraisal, portfolio management, loan repayment and follow-up.
• Ensuring that all deposits have been apportioned as per customers’ payment within the stipulated time.
• Carrying out a market analysis for the assigned area to identify potential customers.
• Creating awareness through marketing activities including promotion & outreach programs to generate leads and conversions.
• Carrying out customer screening, recruitment, training and evaluation in the targeted markets.
• Carrying out loan appraisal, assessment and loan processing in line with the credit policy.
• Ensuring service delivery through regular group/customer visits, turn around, customer feedback, loan progress and repayment plans for sustained relationship and customer satisfaction.
• Preparing daily group status reports and sharing with the branch team for branch health and sustainability.
• Identifying & recommending best practices for innovation to ensure new & improved processes, products and services.
• Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.

Academic Qualifications

• Diploma in business related field

Relevant Experience

• 2 years of relevant experience

• Implementing the Business Development strategy and plans for the assigned portfolio and targets while ensuring adherence to policies and processes for delivery of targets.
• Managing risks to achieve a quality portfolio in line with set targets through client training, loan appraisal, portfolio management, loan repayment and follow-up.
• Ensuring that all deposits have been apportioned as per customers’ payment within the stipulated time.
• Carrying out a market analysis for the assigned area to identify potential customers.
• Creating awareness through marketing activities including promotion & outreach programs to generate leads and conversions.
• Carrying out customer screening, recruitment, training and evaluation in the targeted markets.
• Carrying out loan appraisal, assessment and loan processing in line with the credit policy.
• Ensuring service delivery through regular group/customer visits, turn around, customer feedback, loan progress and repayment plans for sustained relationship and customer satisfaction.
• Preparing daily group status reports and sharing with the branch team for branch health and sustainability.
• Identifying & recommending best practices for innovation to ensure new & improved processes, products and services.
• Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.

• Diploma in business related field