SGS is the world's leading inspection, verification, testing and certification company.

Business Development/Execution Office Support

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

Nairobi

Job Field

Sales and Business Development

Job Description

Business development:

• Lead generation - Overall sales strategy and creating sales plans to grow SGS revenue for designated accounts/region.
• Customer relations management - Anticipate, identify, and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities.
• Market and competitor research - Prepare presentations, quotations, service agreements and tenders within set deadlines.
• Maintaining of customer database - Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking.

Execution Office Support

• Inspection coordination - Ensuring the correct registration of inspection results executed by the inspectors of the assigned country/area/region.
• Follow up on pending requirement for files, registrations and licenses.
• Invoicing – Ensure accurate and timely invoicing for all jobs executed.
• Customer service for the execution office.
• Monitor Key performance indicator for the inspectors
• Any other duties assigned to you from time to time by Management

Qualifications

• Bachelor’s degree in business administration, marketing or equivalent.
• Practical sales experience.
• Knowledge on inspection procedures (internal training).
• Excellent customer service skills.
• International trade and regulatory compliance knowledge.

• Lead generation - Overall sales strategy and creating sales plans to grow SGS revenue for designated accounts/region.
• Customer relations management - Anticipate, identify, and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities.
• Market and competitor research - Prepare presentations, quotations, service agreements and tenders within set deadlines.
• Maintaining of customer database - Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking.
• Inspection coordination - Ensuring the correct registration of inspection results executed by the inspectors of the assigned country/area/region.
• Follow up on pending requirement for files, registrations and licenses.
• Invoicing – Ensure accurate and timely invoicing for all jobs executed.
• Customer service for the execution office.
• Monitor Key performance indicator for the inspectors
• Any other duties assigned to you from time to time by Management

• Excellent customer service skills.
• International trade and regulatory compliance knowledge.

• Bachelor’s degree in business administration, marketing or equivalent.
• Practical sales experience.
• Knowledge on inspection procedures (internal training).