I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Stock Exchange (NSE). The bank possesses a rich heritage in banking.

Job Purpose:

The Business Manager will support the Chief Executive Officer (CEO) in driving the firm's strategic agenda, enhancing executive effectiveness, and ensuring the effective coordination and execution of key business priorities.

The role will translate strategic objectives into actionable plans, monitor business performance, coordinate cross functional initiatives, and provide timely, high-quality management information to support informed decision-making.

Acting as a key link between the CEO and senior management, the Business Manager will promote organisational alignment, accountability, and timely implementation of agreed actions.

The role will also support strategic projects, business growth opportunities, regional expansion, and operational improvement initiatives that contribute to the firm's competitiveness and sustainable growth.

Qualifications and Experience

• Qualification BA/BSc/HND , MBA/MSc/MA , Professional Certificate
• Experience 7 - 10 years

Roles & Responsibilities

Key Responsibilities:

Strategic Planning and Execution:

• Support the development, refinement, and communication of the firm's strategic priorities, annual business plans, and performance objectives.
• Translate strategic priorities into actionable plans with defined milestones, deliverables, performance indicators, and accountability structures.
• Monitor the implementation of strategic initiatives, identify execution gaps and emerging risks, and recommend corrective actions.
• Prepare strategic progress reports and facilitate management reviews to assess performance against agreed objectives.

Board and Corporate Governance Support:

• Coordination, preparation and submission of Board papers, executive presentations, briefing notes, and supporting documentation.
• Support the CEO in preparing for Board meetings, committee meetings, and strategic planning sessions.
• Maintain records of key decisions, resolutions, and agreed actions, and ensure their implementation.
• Liaise with the Company Secretary and relevant governance personnel to ensure effective coordination, confidentiality, and adherence to established governance arrangements.

Management Information and Business Performance:

• Develop and maintain management reports, dashboards, and performance tracking tools for the CEO and senior management.
• Consolidate and analyse financial and operational information, including profitability, assets under management, business growth, budgets, client activity, and other relevant performance indicators.
• Identify performance trends, budget variances, risks, and opportunities for improvement.
• Collaborate with Finance, Investment Advisory, Operations, Risk, Compliance, and other functions to ensure accurate and timely reporting.
• Conduct financial analysis and scenario modelling to assess the commercial and operational implications of management decisions.

Executive Office Coordination:

• Coordinate the CEO's calendar, meetings, engagements, and business commitments in line with strategic priorities.
• Prepare agendas, briefing notes, presentations, and other materials required for executive engagements.
• Maintain an effective system for tracking decisions, deadlines, deliverables, and outstanding actions.
• Facilitate information flow to and from the CEO's office, ensuring that critical matters are prioritized, addressed, and escalated appropriately.
• Coordinate executive meetings, strategy workshops, and other corporate activities while maintaining appropriate records and confidentiality.

Cross-Functional Coordination and Stakeholder Management:

• Serve as a coordination point between the CEO and senior management across Investments, Finance, Operations, Risk, Compliance, Legal, Technology, Client Coverage, and other functions.
• Facilitate collaboration and alignment on corporate priorities, management decisions, and strategic initiatives.
• Monitor interdepartmental dependencies, follow up on commitments, and escalate delays or implementation challenges.
• Promote accountability, timely communication, and effective resolution of issues while respecting established reporting lines and functional responsibilities.

Special Projects and Strategic Initiatives:

• Provide analytical and project management support for CEO-sponsored initiatives and strategic assignments.
• Conduct research, financial assessments, business analysis, and scenario modelling to support commercial decisions.
• Coordinate project plans, budgets, timelines, deliverables, and progress reporting.
• Support business improvement, operational efficiency, client experience enhancement, product development, distribution expansion, and other growth opportunities.
• Prepare executive-level recommendations and decision papers outlining available options, risks, implications, and proposed actions.

Risk Management and Professional Standards:

• Maintain awareness of the regulatory, fiduciary, conduct, and reputational risks relevant to the wealth management business.
• Ensure compliance with internal policies, governance arrangements, confidentiality requirements, and applicable regulatory obligations.
• Escalate material risks, governance concerns, and execution challenges to the CEO.
• Work with Risk, Compliance, Legal, and other control functions on initiatives with relevant risk or regulatory implications.
• Uphold high standards of integrity, discretion, accuracy, and professionalism.

• Support the development, refinement, and communication of the firm's strategic priorities, annual business plans, and performance objectives.
• Translate strategic priorities into actionable plans with defined milestones, deliverables, performance indicators, and accountability structures.
• Monitor strategic initiatives, identify execution gaps and emerging risks, and recommend corrective actions.
• Prepare strategic progress reports and facilitate management reviews.
• Coordinate preparation and submission of Board papers, executive presentations, briefing notes, and supporting documentation.
• Support the CEO in preparing for Board meetings, committee meetings, and strategic planning sessions.
• Maintain records of key decisions, resolutions, and agreed actions, and ensure their implementation.
• Develop and maintain management reports, dashboards, and performance tracking tools.
• Consolidate and analyse financial and operational information, including profitability, assets under management, business growth, budgets, and client activity.
• Identify performance trends, budget variances, risks, and opportunities for improvement.
• Conduct financial analysis and scenario modelling.
• Coordinate the CEO's calendar, meetings, engagements, and business commitments.
• Prepare agendas, briefing notes, presentations, and other executive engagement materials.
• Track decisions, deadlines, deliverables, and outstanding actions.
• Coordinate cross-functional collaboration and follow up on commitments and interdepartmental dependencies.
• Provide analytical and project management support for CEO-sponsored initiatives and strategic assignments.
• Coordinate project plans, budgets, timelines, deliverables, and progress reporting.
• Support business improvement, operational efficiency, client experience enhancement, product development, distribution expansion, and growth opportunities.
• Prepare executive-level recommendations and decision papers.
• Monitor relevant risks, ensure compliance with policies and regulatory obligations, and escalate material concerns.

• Strategic planning and execution
• Financial analysis and scenario modelling
• Business performance reporting and dashboard development
• Management information analysis
• Project management
• Board and corporate governance coordination
• Executive office coordination
• Cross-functional coordination
• Stakeholder management
• Risk identification and escalation
• Research and business analysis
• Confidentiality, accuracy, discretion, and professionalism

• BA/BSc/HND
• MBA/MSc/MA
• Professional Certificate