Business Process Analyst
2025-05-24T07:30:08+00:00
KCB Bank
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Banking
Business Operations
2025-06-06T17:00:00+00:00
Kenya
8
Business Process Analyst at KCB Bank Kenya
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
Job Description
KEY RESPONSIBILITIES:
- Carries out analysis of present processes, identifies opportunities for improvement and holds stakeholder engagements with business representatives to implement the identified process changes within the business to enhance operational efficiency and improved customer experience.
- Liaise with management to coordinate process improvement project activities Conducts periodic reviews and analysis of the Standard Operating Procedures (SOPs) on the Circle/Repository to ensure they are up to date and engages assigned business units to ensure adherence to the established processes/SOPs.
- Interviews business unit representatives, gathers data and leads implementation of the re-engineered/improved processes.
- Designs, maps, and documents business processes; create and present process reports.
- Stay up to date with the latest business practices and technologies
- Inspect effectiveness of active process improvement initiatives and make useful recommendations
- Collect information and evaluate them in the alignment of project goals and organization goals
- Communicate with staff at all levels to evaluate key performance measures.
- Create process plans that contain project goals, milestones, and resources for the assigned business units.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
a. Academic & Professional
Education: Bachelor’s degree in Finance, Economics, Mathematics/Statistics or a Business-related field - RQ
Professional Qualifications: Lean Six Sigma Green Belt or equivalent - RQ
Project Management: PRINCE2, PMP or equivalent - RQ
b. Experience
Total Minimum No of Years’ Experience Required - 5 Yeras
3+ years progressive experience in process design and re-engineering of business processes - 3 years (ES)
2 years’ experience in stakeholder management & Project Management - 2 years (ES)
Must be knowledgeable in process design, analysis, mapping, documentation and project management skills - 2 years (ES)
Keen eye for details, analytical, team player, good interpersonal skills and collaborative mindset - 2 years (ES)
Carries out analysis of present processes, identifies opportunities for improvement and holds stakeholder engagements with business representatives to implement the identified process changes within the business to enhance operational efficiency and improved customer experience. Liaise with management to coordinate process improvement project activities Conducts periodic reviews and analysis of the Standard Operating Procedures (SOPs) on the Circle/Repository to ensure they are up to date and engages assigned business units to ensure adherence to the established processes/SOPs. Interviews business unit representatives, gathers data and leads implementation of the re-engineered/improved processes. Designs, maps, and documents business processes; create and present process reports. Stay up to date with the latest business practices and technologies Inspect effectiveness of active process improvement initiatives and make useful recommendations Collect information and evaluate them in the alignment of project goals and organization goals Communicate with staff at all levels to evaluate key performance measures. Create process plans that contain project goals, milestones, and resources for the assigned business units.
Academic & Professional Education: Bachelor’s degree in Finance, Economics, Mathematics/Statistics or a Business-related field - RQ Professional Qualifications: Lean Six Sigma Green Belt or equivalent - RQ Project Management: PRINCE2, PMP or equivalent - RQ b. Experience Total Minimum No of Years’ Experience Required - 5 Yeras 3+ years progressive experience in process design and re-engineering of business processes - 3 years (ES) 2 years’ experience in stakeholder management & Project Management - 2 years (ES) Must be knowledgeable in process design, analysis, mapping, documentation and project management skills - 2 years (ES) Keen eye for details, analytical, team player, good interpersonal skills and collaborative mindset - 2 years (ES)
JOB-68317580a3161
Vacancy title:
Business Process Analyst
[Type: FULL_TIME, Industry: Banking, Category: Business Operations]
Jobs at:
KCB Bank
Deadline of this Job:
Friday, June 6 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Saturday, May 24 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Business Process Analyst at KCB Bank Kenya
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
Job Description
KEY RESPONSIBILITIES:
- Carries out analysis of present processes, identifies opportunities for improvement and holds stakeholder engagements with business representatives to implement the identified process changes within the business to enhance operational efficiency and improved customer experience.
- Liaise with management to coordinate process improvement project activities Conducts periodic reviews and analysis of the Standard Operating Procedures (SOPs) on the Circle/Repository to ensure they are up to date and engages assigned business units to ensure adherence to the established processes/SOPs.
- Interviews business unit representatives, gathers data and leads implementation of the re-engineered/improved processes.
- Designs, maps, and documents business processes; create and present process reports.
- Stay up to date with the latest business practices and technologies
- Inspect effectiveness of active process improvement initiatives and make useful recommendations
- Collect information and evaluate them in the alignment of project goals and organization goals
- Communicate with staff at all levels to evaluate key performance measures.
- Create process plans that contain project goals, milestones, and resources for the assigned business units.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
a. Academic & Professional
Education: Bachelor’s degree in Finance, Economics, Mathematics/Statistics or a Business-related field - RQ
Professional Qualifications: Lean Six Sigma Green Belt or equivalent - RQ
Project Management: PRINCE2, PMP or equivalent - RQ
b. Experience
Total Minimum No of Years’ Experience Required - 5 Yeras
3+ years progressive experience in process design and re-engineering of business processes - 3 years (ES)
2 years’ experience in stakeholder management & Project Management - 2 years (ES)
Must be knowledgeable in process design, analysis, mapping, documentation and project management skills - 2 years (ES)
Keen eye for details, analytical, team player, good interpersonal skills and collaborative mindset - 2 years (ES)
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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