Background

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that’s not all. We also keep an eye firmly on the future, using innovation to craft financial products and services that we know you need in today’s constantly changing world....

Role Description

The Insurance Sales Representative position at ICEA LION Group is a full-time on-site role based in Nairobi County, Kenya. The representative will engage with prospective and existing clients to promote and sell insurance products, provide tailored advice, and ensure customer satisfaction. Additional responsibilities include identifying client needs, creating risk management solutions, maintaining accurate records, and achieving individual and team sales targets.

Qualifications

• Comprehensive knowledge of insurance sales, contract negotiation, and strategy
• Strong communication and client relationship management skills
• Proficiency in analyzing customer needs to recommend appropriate insurance products
• Industry experience, preferably with COP (Certificate of Proficiency) certification in insurance
• Ability to work effectively in a team environment as well as independently
• Previous experience in a regulated sector such as law enforcement, including familiarity with criminal investigations, evidence collection, or police officer diligence, is advantageous
• Bachelor’s degree in Business, Marketing, Insurance, or a related field is preferred

• Engage with prospective and existing clients to promote and sell insurance products.
• Provide tailored advice to clients.
• Ensure customer satisfaction.
• Identify client needs.
• Create risk management solutions.
• Maintain accurate records.
• Achieve individual and team sales targets.

• Insurance sales
• Contract negotiation
• Strategy development
• Communication
• Client relationship management
• Customer needs analysis
• Teamwork
• Independent work

• COP/ECOP Certified
• BA/BSc/HND
• Professional Certificate
• Comprehensive knowledge of insurance sales, contract negotiation, and strategy
• Strong communication and client relationship management skills
• Proficiency in analyzing customer needs to recommend appropriate insurance products
• Industry experience, preferably with COP (Certificate of Proficiency) certification in insurance
• Ability to work effectively in a team environment as well as independently
• Previous experience in a regulated sector such as law enforcement, including familiarity with criminal investigations, evidence collection, or police officer diligence, is advantageous
• Bachelor’s degree in Business, Marketing, Insurance, or a related field is preferred