Background information about the job or company (e.g., role context, company overview)

The Cash Academy Program Coordinator plays a key role in supporting the effective delivery and continuous improvement of the DMT Cash Academy by coordinating Cash and Voucher Programming (CVP) training activities, digital learning initiatives, and learner support systems. The role manages training schedules, application and enrolment processes, learner tracking, and coordination with faculty, mentors, and students across global regions.

The position also supports the development and enhancement of digital course modules, facilitation tools, and learning resources while ensuring strong documentation, reporting, quality assurance, and knowledge management processes. The role contributes to strengthening World Vision’s global CVP capacity and promoting high-quality, innovative, and scalable learning solutions.

Responsibilities or duties

• Develop and update training calendar
• Prepare and disseminate application packages
• Coordinate training logistics
• Monitor module delivery and completion.
• Design and develop digital training/course modules using relevant learning technologies
• Review, test, and improve digital modules to ensure quality and learner engagement
• Learn and apply new digital learning tools, platforms, and instructional design approaches
• Update existing digital modules based on feedback, changing needs, and program priorities.
• Identify and apply appropriate online facilitation tools
• Develop facilitator toolkits and guidance materials
• Provide facilitation support and technical guidance to trainers.
• Track assignments, journals, and participation
• Respond to student questions and provide timely support
• Maintain and update student progress dashboards
• Disseminate calls for applications
• Manage the online application portal
• Review and compile application records
• Support onboarding of selected participants.
• Enroll students into WVeCampus
• Enroll students into the MS Teams channel
• Coordinate with Humber College on student enrollment and administration
• Resolve WVeCampus-related issues
• Generate participation and enrollment reports.
• Maintain MS Teams and shared document repository
• Collect participant and facilitator feedback
• Develop improvement recommendations
• Document graduate success stories and lessons learned.
• Organize graduation ceremony and related logistics
• Prepare certificates in coordination with Humber College; compile and submit final program report.

Qualifications or requirements (e.g., education, skills)

Experience needed

• At least 5 years of relevant humanitarian/development experience, including a minimum of 2 years in CVP and food assistance.
• Demonstrated experience in developing and delivering digital learning content and course modules using relevant e-learning platforms and technologies.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Bachelor’s degree in International Development, Education, Social Sciences, Humanitarian Studies, or related discipline.
• Professional certification in Cash and Voucher Assistance, such as CaLP, is desirable
• Strong knowledge of CVP, market-based programming, and applicable humanitarian standards and principles
• Fluency in English is required; French and/or Arabic are an asset.

• Develop and update training calendar
• Prepare and disseminate application packages
• Coordinate training logistics
• Monitor module delivery and completion.
• Design and develop digital training/course modules using relevant learning technologies
• Review, test, and improve digital modules to ensure quality and learner engagement
• Learn and apply new digital learning tools, platforms, and instructional design approaches
• Update existing digital modules based on feedback, changing needs, and program priorities.
• Identify and apply appropriate online facilitation tools
• Develop facilitator toolkits and guidance materials
• Provide facilitation support and technical guidance to trainers.
• Track assignments, journals, and participation
• Respond to student questions and provide timely support
• Maintain and update student progress dashboards
• Disseminate calls for applications
• Manage the online application portal
• Review and compile application records
• Support onboarding of selected participants.
• Enroll students into WVeCampus
• Enroll students into the MS Teams channel
• Coordinate with Humber College on student enrollment and administration
• Resolve WVeCampus-related issues
• Generate participation and enrollment reports.
• Maintain MS Teams and shared document repository
• Collect participant and facilitator feedback
• Develop improvement recommendations
• Document graduate success stories and lessons learned.
• Organize graduation ceremony and related logistics
• Prepare certificates in coordination with Humber College; compile and submit final program report.

• Strong knowledge of CVP, market-based programming, and applicable humanitarian standards and principles
• Demonstrated experience in developing and delivering digital learning content and course modules using relevant e-learning platforms and technologies.
• Fluency in English is required; French and/or Arabic are an asset.

• Bachelor’s degree in International Development, Education, Social Sciences, Humanitarian Studies, or related discipline.
• Professional certification in Cash and Voucher Assistance, such as CaLP, is desirable