Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary g...

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Cash Consultant/Teller

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

1 - 2 years

Location

Nairobi

Job Field

Banking

Job Description

To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Type of Qualification: First Degree

Experience Required

1-2 years

• Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
• Familiar with the legal aspects regarding cash handling.
• Knowledge of other departments and their functions within a branch.

Additional Information

Behavioural Competencies:

• Articulating Information
• Examining Information
• Following Procedures
• Managing Tasks
• Understanding People
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Customer Acceptance & Review
• Customer Understanding
• Processing
• Product Knowledge

• To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

• Articulating Information
• Examining Information
• Following Procedures
• Managing Tasks
• Understanding People
• Upholding Standards
• Banking Process & Procedures
• Customer Acceptance & Review
• Customer Understanding
• Processing
• Product Knowledge

• First Degree
• Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
• Familiar with the legal aspects regarding cash handling.
• Knowledge of other departments and their functions within a branch.