Job Purpose:

To efficiently and accurately handle all patient payments, provide excellent customer service at the payment point, and ensure the daily cash is reconciled.

Key Responsibilities:

• Receive payments from patients for services rendered (consultation, pharmacy, lab, etc.) via cash, card, or mobile money.
• Issue official receipts for all transactions accurately.
• Reconcile all collections at the end of each shift against system reports and receipts issued.
• Prepare and bank daily cash collections as per hospital policy.
• Provide excellent customer service, answering patient queries regarding bills.
• Balance the cash drawer at the beginning and end of each shift.
• Maintain a clean and organized work area.

Qualifications & Experience:

Education:

Diploma or Certificate in Accounting, Finance, or Business Administration. CPA I is an added advantage.

Experience:

Minimum of 1 year of experience as a cashier, preferably in a busy environment.

Key Competencies:

High level of integrity and honesty.

Strong numerical and basic accounting skills.

Excellent customer service and communication skills.

Ability to work quickly and accurately.

• Receive payments from patients for services rendered (consultation, pharmacy, lab, etc.) via cash, card, or mobile money.
• Issue official receipts for all transactions accurately.
• Reconcile all collections at the end of each shift against system reports and receipts issued.
• Prepare and bank daily cash collections as per hospital policy.
• Provide excellent customer service, answering patient queries regarding bills.
• Balance the cash drawer at the beginning and end of each shift.
• Maintain a clean and organized work area.

• High level of integrity and honesty.
• Strong numerical and basic accounting skills.
• Excellent customer service and communication skills.
• Ability to work quickly and accurately.

• Diploma or Certificate in Accounting, Finance, or Business Administration.
• CPA I is an added advantage.