Background

Fertility Point is a team of highly qualified and internationally trained IVF consultants and senior embryologists with proven expertise in successful treatment of infertility.

Key Responsibilities:

Oversee day-to-day operations of the centre to ensure efficiency and quality care

Lead, motivate and manage the centre team to achieve targets

Ensure exceptional patient experience and satisfaction

Monitor performance, generate reports and ensure targets are met

Manage centre budgets, expenses and resource allocation

Ensure compliance with regulatory, clinical and safety standards

Qualifications:

Bachelor's degree in Business Administration, Healthcare Management, or related field

Minimum 5 years of experience in centre / branch operations, preferably in healthcare or fertility services

Strong leadership, people management and customer service skills

Excellent communication and interpersonal skills

Proficiency in MS Office and reporting tools

Knowledge of IVF / fertility services is an added advantage

• Oversee day-to-day operations of the centre to ensure efficiency and quality care
• Lead, motivate and manage the centre team to achieve targets
• Ensure exceptional patient experience and satisfaction
• Monitor performance, generate reports and ensure targets are met
• Manage centre budgets, expenses and resource allocation
• Ensure compliance with regulatory, clinical and safety standards

• Strong leadership
• People management
• Customer service skills
• Excellent communication
• Interpersonal skills
• Proficiency in MS Office
• Reporting tools

• Bachelor's degree in Business Administration, Healthcare Management, or related field
• Minimum 5 years of experience in centre / branch operations, preferably in healthcare or fertility services
• Knowledge of IVF / fertility services is an added advantage