Claims Assistant job at Cannon General Insurance (K) Ltd

Vacancy title:
Claims Assistant

[ Type: FULL TIME , Industry: Insurance , Category: Accounting & Finance ]

Jobs at:

Cannon General Insurance (K) Ltd

Deadline of this Job:
13 January 2023  

Duty Station:
Within Kenya , Nairobi , East Africa

Date Posted: Wednesday, January 11, 2023 , Base Salary: Not Disclosed

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Learn more about Cannon General Insurance (K) Ltd
Cannon General Insurance (K) Ltd jobs in Kenya


Reporting to the Claims Manager – The Claims Assistant will be responsible for efficient claims processing within the department as per set service standards with the aim of providing superior customer service.

PRIMARY Duties & Responsibilities
• Verify all claims presented to ensure that they fall within the scope of respective insurance policy cover and that policy conditions have been met.
• Acknowledge receipt of new claims, register new claims and open claim files (manual and electronic) while ensuring accuracy and completeness of documentation.
• Communicate the decision regarding coverage and accuracy of claims to claimants, insured’s, branches, and other parties concerned.
• Maintain client claims files in accordance with agreed service standards.
• Appoint motor assessors and ensure regular follow ups
• Follow up all registered claims through to final settlement / payment.
• Initiate recoveries with third party insurers and third parties.
• Communicate constantly with clients / intermediaries on the status of their claims.
• Review client/Intermediary experiences for accounts serviced and make recommendations to the underwriting department
• Monitor all allocated client accounts for loss ratios and frequency of occurrence
• Any other duty as may be assigned by the management from time to time

Qualifications and Experience
• Bachelor’s degree preferably in Insurance or related field.
• Progress in CII/AIIK
• 2 years working experience in general insurance claims

Required skills and Competencies
• Good understanding of Insurance principles and practice
• Good customer service, communication, and negotiation skills.
• Good understanding of claims processing

Work Hours: 8

Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure

Interested and qualified candidates should forward their CV to:  using the position as subject of email.

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Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 13 January 2023
Duty Station: Nairobi
Posted: 11-01-2023
No of Jobs: 1
Start Publishing: 11-01-2023
Stop Publishing (Put date of 2030): 11-01-2067
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