Qualifications or requirements

• Be a Citizen of Kenya
• Kenya Certificate of Secondary Education (KCSE) mean grade C (Plain)
• Certificate in computer applications from a recognized institution
• Good communication and interpersonal skills
• Willingness to work in shifts, including weekends and holidays
• Punctuality, honesty, and reliability

Experience needed

• At least one (1) year of relevant work

Responsibilities or duties

• Register patients for health services, including SHA/insurance schemes
• Verify patient details and ensure accurate data entry into hospital systems
• Maintain and update patient records, files, and registers in an orderly manner
• Retrieve and file patient records as needed by health service providers
• Ensure confidentiality and security of patient information
• Handle general inquiries and direct clients to the right departments
• Maintain a professional and courteous reception environment
• Prepare, sort, and distribute official correspondence, files, and documents
• Type and format letters, memos, reports, and other official documents
• Assist in filing, photocopying, scanning, and printing documents
• Enter patient, service, and insurance data accurately into electronic or manual systems
• Assist in compiling daily, weekly, and monthly service and insurance reports
• Reconcile service utilization data with insurance registration records

• Register patients for health services, including SHA/insurance schemes
• Verify patient details and ensure accurate data entry into hospital systems
• Maintain and update patient records, files, and registers in an orderly manner
• Retrieve and file patient records as needed by health service providers
• Ensure confidentiality and security of patient information
• Handle general inquiries and direct clients to the right departments
• Maintain a professional and courteous reception environment
• Prepare, sort, and distribute official correspondence, files, and documents
• Type and format letters, memos, reports, and other official documents
• Assist in filing, photocopying, scanning, and printing documents
• Enter patient, service, and insurance data accurately into electronic or manual systems
• Assist in compiling daily, weekly, and monthly service and insurance reports
• Reconcile service utilization data with insurance registration records

• Computer applications
• Communication
• Interpersonal skills
• Punctuality
• Honesty
• Reliability

• Citizen of Kenya
• Kenya Certificate of Secondary Education (KCSE) mean grade C (Plain)
• Certificate in computer applications from a recognized institution