Responsibilities or duties

• Manage end-to-end client onboarding and implementation projects
• Serve as the main point of contact during the onboarding process
• Gather requirements and translate them into operational workflows
• Coordinate internal teams to ensure timely delivery
• Track project progress, resolve issues, and communicate updates
• Support process improvements and documentation initiatives

Qualifications or requirements (e.g., education, skills)

• Bachelor's degree in Business, Operations, Project Management, or related field
• Strong communication and stakeholder management skills
• Excellent organizational and problem-solving abilities
• Experience working with CRM and project management tools

Experience needed

3-5 years of experience in onboarding, implementation, project management, or operations

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Nice to Have: Experience in SaaS, HR Services, Staffing, or BPO environments

Bilingual skills (English/Spanish)

• Manage end-to-end client onboarding and implementation projects
• Serve as the main point of contact during the onboarding process
• Gather requirements and translate them into operational workflows
• Coordinate internal teams to ensure timely delivery
• Track project progress, resolve issues, and communicate updates
• Support process improvements and documentation initiatives

• Strong communication and stakeholder management skills
• Excellent organizational and problem-solving abilities
• Experience working with CRM and project management tools

• Bachelor's degree in Business, Operations, Project Management, or related field
• Experience in SaaS, HR Services, Staffing, or BPO environments (Nice to Have)
• Bilingual skills (English/Spanish) (Nice to Have)