Situated in Rift Valley Kenya, the Nanyuki Sports Club was established in 1926, and is known for the quality of its golf course, its affordable food, and the warm welcome that every guest receives.

Responsibilities:

• Oversee all aspects of club operations, including staffing, membership services, event management, and facility maintenance.
• Develop and implement strategic plans to enhance member satisfaction
• Manage budgets, financial reporting, and cost control measures to achieve profitability and financial sustainability.
• Lead, mentor, and develop staff, ensuring adherence to service standards and a positive team culture.
• Foster strong relationships with members, addressing any inquiries, concerns, or feedback promptly and professionally.
• Plan and coordinate club events, activities, and programs that align with member interests and promote engagement.
• Ensure compliance with all regulatory and safety standards, including health and safety regulations.
• Conduct regular assessments of club operations and facilities to identify areas for improvement and implement best practices.

Qualifications:

• Proven experience as a General Manager or in a similar leadership role within the club, hospitality, or leisure industry.
• Bachelor Degree in hospitality management or Business Administration a must. Master degree an added advantage.
• Strong understanding of business operations, financial management, and staff development.
• Excellent leadership and people management skills with the ability to inspire and motivate a diverse team.
• Exceptional communication and interpersonal skills, with a strong emphasis on customer service.
• Knowledge of marketing principles and strategies related to club membership growth.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:

• Competitive salary.
• Opportunities for professional growth and career advancement.
• A vibrant and inclusive work environment.

• Oversee all aspects of club operations, including staffing, membership services, event management, and facility maintenance.
• Develop and implement strategic plans to enhance member satisfaction
• Manage budgets, financial reporting, and cost control measures to achieve profitability and financial sustainability.
• Lead, mentor, and develop staff, ensuring adherence to service standards and a positive team culture.
• Foster strong relationships with members, addressing any inquiries, concerns, or feedback promptly and professionally.
• Plan and coordinate club events, activities, and programs that align with member interests and promote engagement.
• Ensure compliance with all regulatory and safety standards, including health and safety regulations.
• Conduct regular assessments of club operations and facilities to identify areas for improvement and implement best practices.

• Strong understanding of business operations, financial management, and staff development.
• Excellent leadership and people management skills with the ability to inspire and motivate a diverse team.
• Exceptional communication and interpersonal skills, with a strong emphasis on customer service.
• Knowledge of marketing principles and strategies related to club membership growth.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

• Proven experience as a General Manager or in a similar leadership role within the club, hospitality, or leisure industry.
• Bachelor Degree in hospitality management or Business Administration a must. Master degree an added advantage.