OYA Microcredit is the leading lending platform for micro and small businesses in fast growing African economies. Incorporated in Mauritius, OYA Micro-credit provides access to working capital and small asset financing solutions of up to $3,000 to help micro and small business owners meet their every day business needs. With a growing presence across the ...

Role Summary

The Cluster Manager leads and coordinates business operations, sales targets, branch networks, and team efficiency across designated regional clusters to accelerate business growth and portfolio health.

Key Responsibilities

• Oversee daily branch operations, team performance, and loan portfolio growth across the regional cluster.
• Implement strategic field growth initiatives for business working capital and asset financing loans.
• Ensure cluster operational risk compliance, low non-performing loan (NPL) ratios, and prompt collections.
• Mentor, recruit, and evaluate field officers, loan officers, and branch supervisors.
• Build relationships with regional business associations, retail merchant partners, and stakeholders.

Key Qualifications & Requirements

• Degree in Business Administration, Marketing, Finance, or equivalent commercial discipline.
• 4+ years of leadership experience in microfinance or retail credit branch management.
• Proven track record of driving loan book expansion while maintaining strict portfolio quality.
• Strong leadership, negotiation, and field territory management capabilities.

• Oversee daily branch operations, team performance, and loan portfolio growth across the regional cluster.
• Implement strategic field growth initiatives for business working capital and asset financing loans.
• Ensure cluster operational risk compliance, low non-performing loan (NPL) ratios, and prompt collections.
• Mentor, recruit, and evaluate field officers, loan officers, and branch supervisors.
• Build relationships with regional business associations, retail merchant partners, and stakeholders.

• Strong leadership
• Negotiation
• Field territory management
• Driving loan book expansion while maintaining strict portfolio quality

• Degree in Business Administration, Marketing, Finance, or equivalent commercial discipline.
• 4+ years of leadership experience in microfinance or retail credit branch management.
• Proven track record of driving loan book expansion while maintaining strict portfolio quality.