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Vacancy title:
Collection & Recovery Officer
[Type: FULL_TIME, Industry: Financial Services, Category: Accounting & Finance, Business Operations, Customer Service, Sales & Retail]
Jobs at:
Mwananchi Credit Limited
Deadline of this Job:
Friday, September 18 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Saturday, September 12 2026, Base Salary: Not Disclosed
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Learn more about Mwananchi Credit Limited
Mwananchi Credit Limited jobs in Kenya
JOB DETAILS:
Company Overview
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.
Key Responsibilities:
- Manage a portfolio of delinquent loan accounts and drive timely recovery
- Conduct calls, follow-ups and field visits to negotiate repayment plans with defaulting clients
- Carry out skip tracing to locate customers who have become unreachable
- Liaise with auctioneers and legal teams on repossession and recovery of collateral where required
Must Have Qualifications:
- Diploma or Bachelor's degree in Business, Finance, Accounting or a related field
- Minimum 2 years' experience in collections/recovery, preferably in microfinance or banking
- Strong negotiation, communication and interpersonal skills
- Proficiency in collections software/CRM and MS Excel/reporting tools
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
Application Link:Click Here to Apply Now
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