Collection Specialist job at SGS
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312 Days Ago
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Vacancy title:
Collection Specialist

[ Type: FULL TIME , Industry: Consulting , Category: Business Operations ]

Jobs at:


Deadline of this Job:
Wednesday, May 10 2023 

Duty Station:
Within Kenya , Nairobi, East Africa

Date Posted:Wednesday, May 10 2023, Base Salary: Not Disclosed

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Job Description
• Contacting customers to collect money based on ageing focused on selected accounts.
• Maintain customer contact notes and other relevant activity
• Maintain accurate records for customer payment status
• Customer account reconciliations
• Review and send periodic Customer Statements
• Action customer statements feedback together with AR team
• Give feedback to AR team on bad debts and debt write-offs
• Provide feedback to AR team on payments allocation
• Close co-operation with AR team in any other customer related topic
• Close co-operation with Credit Management teams on credit limits management
• Work with internal stakeholders (Operations, Sales, Local Finance, GBS, Customer Service, etc.) to resolve issues
• Work with O2C manager for process improvements initiatives
• Escalate issues and disputes as appropriate
• Any other duties and responsibilities assigned to by the Team Lead and or Finance Hub Manager from time to time.


• University Degree (Finance & Accounting) from a recognized University.
• Professional certificate from any of the recognized accounting bodies (CPA, ACCA etc)
• Minimum of 4 years work experience in relevant finance function.
• Ability to adapt quickly and demonstrate flexibility
• Able to work independently and a strong team player.
• Customer service oriented.
• Good analytical and problem-solving skills
• Positive learning attitude and detail oriented
• Good written and verbal communication skills
• Experience (intermediate level) in working with MS Office applications (Excel, Word, Power Point) Knowledge of Oracle E Business Suite is a plus
• Good leadership skills and able to work with minimum supervision.
• Good public relations and interpersonal skills.
• Should be computer literate and have excellent communication skills with high level of written and verbal English.

Work Hours: 8

Experience in Months: 48

Level of Education:
Bachelor Degree

Job application procedure
Interested and qualified? Go to SGS on to apply

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Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: Wednesday, May 10 2023
Duty Station: Nairobi
Posted: 26-04-2023
No of Jobs: 1
Start Publishing: 26-04-2023
Stop Publishing (Put date of 2030): 26-04-2077
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