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Vacancy title:
Collections Call Center Agent
[Type: FULL_TIME, Industry: Financial Services, Category: Customer Service, Admin & Office, Accounting & Finance]
Jobs at:
Inspire Credit Limited
Deadline of this Job:
Thursday, October 22 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Thursday, October 15 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Inspire Credit Limited is seeking a Collections Call Center Agent to join their team. This role involves managing outbound and inbound calls related to collections, negotiating payment plans with borrowers, and ensuring compliance with regulatory guidelines.
Key Responsibilities
- Manage outbound and inbound collections calls
- Negotiate payment plans with borrowers
- Maintain accurate records and meet collections targets
- Ensure full compliance with CBK guidelines
What We Are Looking For
- Mandatory previous experience in a similar role
- Strong English and Swahili communication skills
- Target-driven with high integrity
- CRM or collections system experience is a plus
Work Hours: 8
Experience in Months: 12
Level of Education: high school
Job application procedure
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Subject line: “Collections Call Center Agent”
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